I can’t access my email

Uriah 0 Reputation points
2025-12-05T22:28:39.2866667+00:00

So I am wondering if there is a way to actually get my account back it’s been quite a few years now. I’ve tried the account recovery with all the questions and other stuff asking for emails I’ve sent but I never sent any emails to anyone and I would like to know how I would know sentences from the last three emails. I just wanna get my account back. The only problem is it says it’s at risk because I couldn’t login and I don’t have access to the phone number because that phone number isn’t a used number anymore.

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  1. Darhyl Amizola 25,935 Reputation points Independent Advisor
    2025-12-05T23:23:51.45+00:00

    Hey there! Nice to meet you!

    If I may ask, may I know when was the last time you successfully signed in to your Microsoft account?

    Have you forgotten your account's password by any chance?

    If not, may I have the exact error message upon signing in?

    Aside from your recovery phone number, do you have other security information/verification methods, phone, or email address linked to the account?

    Did you have two-factor authentication (2FA) active on the account? If yes, do you still have the 25-character recovery codes?

    Best regards,

    Darhyl


  2. Darhyl Amizola 25,935 Reputation points Independent Advisor
    2025-12-07T04:00:08.2+00:00

    I appreciate the response, but I would like to clarify one more thing to make sure we're on the same page, since you mentioned: "it’s been quite a few years now."

    May I know when was the last time you successfully signed in to your account?

    Best regards,

    Darhyl


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