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suddenly lost my gmail calendar and unable to get my comcast email on outlook

Hagit Glickman 0 Reputation points
2025-12-05T22:50:28.8966667+00:00

Over the last week or so I have had two odd problems with my outlook. First, I lost access to my gmail calendar on outlook. I have tried every method to add or or even just to view it and it does not come up. I have invited myself to it and it looks like it is working but nothing happens, I have tried to add as a shared calendar to no avail - nothing seems to work. It works fine on my phone.

At the same time, I have been unable to get any email from my comcast account on my outlook (IMAP). I have tried every fix including removing it - though now I am unable to resinstall it. I get an error message that says that the connection to the incoming IMAP server was dropped.

Not sure if these are related but odd that they happened at the same time. Any ideas?

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Alice-N 3,580 Reputation points Microsoft External Staff Moderator
    2025-12-06T05:36:56.1766667+00:00

    Dear Hagit Glickman

    Thank you for reaching out to the Microsoft Q&A Community. I understand you are having problems with Gmail calendar missing in Outlook and Comcast email not syncing via IMAP even though you have tried method to add or view it and it does not come up . I am happy to assist you. Please kindly try these following steps to see if they work:

    Fix Gmail Calendar Missing in Outlook  

    1. Subscribe to Google Calendar using iCal link  

    • In Google Calendar, go to Settings and sharing for your calendar.  
    • Copy the Secret address in iCal format under Integrate calendar.  
    • In Outlook, go to File > Account Settings > Internet Calendars > New, paste the iCal link, and click Add.  
    • Check : See your Google Calendar in Outlook - Microsoft Support  

    2. Check Google Calendar Sync Settings  

    3. Enable Invitations in Google Calendar  

    Fix Comcast Email IMAP Connection Dropped  

    1. Verify IMAP and SMTP Settings  

    • Incoming: imap.comcast.net, Port: 993, SSL  
    • Outgoing: smtp.comcast.net, Port: 587, TLS  

    2. Use App Password if Two-Factor Authentication is Enabled  

    • Generate an app password in Comcast account settings and use it in Outlook.  

    3. Repair Outlook Profile  

    4. Disable TLS 1.3 if on Windows 10  

    5. Comcast Official Settings  

    Ensure third-party access is enabled and correct IMAP/SMTP settings are used.  

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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