Outlook account locked (missing phone number attached to 2FA)

If your Microsoft account is locked due to too many incorrect password attempts and you have lost access to the phone number associated with your two-factor authentication (2FA), you can take the following steps to recover your account:

1. Use Alternative Verification Methods: When prompted for 2FA, look for an option like "Other verification options". If you have set up alternative methods for security verification (like an email address), you can use those to receive a verification code.
2. Account Recovery Form: If you cannot access any verification methods, you may need to fill out the Microsoft account recovery form. This form allows you to provide information about your account to verify your identity. Be prepared to answer questions about your account, such as previous passwords, account creation details, and any other information that can prove ownership.
3. Contact Support: If the above methods do not work, you can contact Microsoft support for further assistance. They may be able to help you regain access to your account after verifying your identity.
4. Check for Account Block: If you have a global admin in your organization, they can check if your account is blocked from signing in and can unblock it if necessary.
5. Reset Password: If you regain access, consider resetting your password and updating your recovery options to ensure you have access in the future.

Make sure to provide as much information as possible during the recovery process to help verify your identity.

Hi!

ATTENTION:

• This Microsoft forum is public, so don't post personal information.
• No forum member will have access to your account data or information.

You can try using the Microsoft Sign-In Assistance Tool.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If you're unable to recover your Account, you'll need to use the Recovery forms. You can try these two forms:

https://aka.ms/recovermyaccount

https://support.microsoft.com/en-us/account-billing/guidance-notes-for-the-microsoft-account-recovery-form-4dd8fef1-33d2-4fbe-9352-66127ab9b50e

These are the methods Microsoft provides for account recovery. I have already used the recovery form, and I managed to recover my account after a few days.

• You can submit the form multiple times.
• Try to remember important personal information.
• Look for old emails that may have been sent to friends or family.
• Don't give up. The form works if you provide accurate information. If it didn't work like that, anyone could steal your account.