make email be known as school email

nunoteixeira 0 Reputation points
2025-12-06T01:06:52.9566667+00:00

I am a Microsoft Certified Trainer. How do I make Microsoft acknowledge my email is as school email?

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
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  1. Q&A Assist
    2025-12-06T01:07:02.6866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To have Microsoft acknowledge your email as a school email, you need to ensure that your school email domain is recognized and verified. Here are the steps you can take:

    1. Use Your School Email: When creating your profile in the Microsoft Learn for Educators program, make sure to use your school email address in the Institution email box.
    2. Verification Process: After signing up, check your school email for a verification email from Microsoft Vetting Services. Follow the instructions in that email to verify your school/university email address.
    3. Action Required Status: If your email domain is blocked or unverified, you may need to provide additional information to confirm your school's academic status. This could include domain registration records or accreditation certificates.
    4. Support Ticket: If you encounter issues, log in to the MSLE portal and select Help to create a support ticket. The support team will guide you through the next steps, which may take up to seven business days.

    By following these steps, you should be able to have your email acknowledged as a school email by Microsoft.

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  2. AlexDN 7,120 Reputation points Microsoft External Staff Moderator
    2025-12-06T06:30:10.6566667+00:00

    Dear @nunoteixeira,

    Thank you for posting your question in the Microsoft Q&A forum. I understand you are a Microsoft Certified Trainer and want Microsoft to recognize your email as a school email so you can access education-related benefits.

    However, this topic is outside the scope of the Microsoft Learn Q&A Forum, which is intended for technical questions related to learning content and training resources. Your request involves account verification and eligibility for Microsoft Education offers, which requires assistance from dedicated support channels.

    Based on my research, you can find more information about Microsoft Certified Trainer via this link https://learn.microsoft.com/en-us/credentials/certifications/mct-certification

    User's imageI know this extra step may feel inconvenient, but this channel is equipped to handle your request and ensure you get the right solution. Thank you for understanding this redirect, and please know we truly value your role as a trainer. Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    I truly appreciate your patience and understanding. If you have any further questions, please feel free to reach out. I'm looking forward to hearing from you. 

    Thank you for your cooperation.


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  3. Julian Sharp 6,676 Reputation points
    2025-12-06T09:48:45.6266667+00:00

    Ask this on the MCT Lounge

    Microsoft have been very clear for over a year now, that you will need to use a personal MSA account to access MCT resources. Work and School organization accounts will not provide access

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