I cannot get my classic outlook to open what should I do?

If your classic Outlook is not opening, there are several steps you can take to troubleshoot the issue:

1. Check for Compatibility Mode: Ensure that Outlook is not running in compatibility mode for a different operating system. To do this:
   • Locate Outlook.exe in the installation directory (usually found in C:\Program Files\Microsoft Office\Office14 or C:\Program Files (x86)\Microsoft Office\Office14 for Outlook 2010).
   • Right-click on Outlook.exe and select Properties.
   • Go to the Compatibility tab and clear the Run this program in compatibility mode for option.
   • Click OK to save changes.
2. Create a New Profile: If Outlook prompts that you need to create a profile, go to the Control Panel, open Mail, click Show Profiles, and then click Add to create a new profile.
3. Repair Outlook: You can also try repairing your Outlook installation through the Control Panel by selecting Programs and Features, finding Microsoft Office, and choosing the repair option.
4. Check for Updates: Make sure your version of Outlook is up to date, as updates can fix bugs and improve performance.
5. Run Outlook in Safe Mode: Try opening Outlook in Safe Mode by holding down the Ctrl key while clicking on the Outlook icon. This can help identify if add-ins are causing the issue.

If the problem persists, consider reaching out to Microsoft Support for further assistance.

References:

• Outlook is unable to start in Windows 7 or 8
• Outlook is unable to start in Windows 7 or 8

Hello, thank you for reaching out to Microsoft Q&A.

1. Can you open other Office applications like Word or Excel normally?
2. What is the exact error message you see when you open the Microsoft Outlook app? Does it fail to start completely, or do you see any errors?

You can try two effective solutions to fix the issue.

1 Repair Office applications.

Go to Start> Settings > Apps > Installed Apps > Locate Microsoft Office in the list.

Click the three ellipses icon, select modify.

Select Online Repair and click Repair.

This will reinstall the Office applications.

2 If the issue persists, create a new Outlook profile.

Open the Control panel.

Select Mail (Outlook) > Show profiles > Add Profile > Give a profile a new name and configure your Outlook email account.

Then, ensure you select the check box for 'Always use this profile' when opening Outlook.

Restart Outlook.

Let me know if you still need more help.