If your Azure account tenant has been blocked due to inactivity, you can take the following steps to recover it:
- Contact Microsoft Support: As a tenant administrator, you can reach out to Microsoft for assistance in reactivating your tenant. It's important to do this within 20 days of the tenant entering an inactive state, as tenants that remain inactive for longer than this period are deleted and cannot be recovered.
- Avoid Multiple Requests: While your request for reactivation is being processed, refrain from submitting additional support requests, as this may complicate the situation.
If you do not plan to reactivate the tenant, be aware that it will be deleted after 20 days of inactivity and will not be recoverable.
For further details on how to handle an inaccessible tenant, you can refer to the Microsoft documentation.
References: