How to install home & business 2024 in my window 7 pro SP1

Keson Lee 0 Reputation points
2025-12-06T05:36:55.4+00:00

Hi i just brought a MS office home & business 2024 for my client , they insist install Windows 7 pro for their old system support , i had tried install and get the error as below :

''the procedure entry point setprocessmitigationpolicy counld not be located in the dynamic link library kernel32.dll.''

Please help and i cannot return the Home & business 2024.

Thanks.

Keson

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Q&A Assist
    2025-12-06T05:37:04.6+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error message you are encountering, "the procedure entry point setprocessmitigationpolicy could not be located in the dynamic link library kernel32.dll," suggests that there are compatibility issues between Microsoft Office Home & Business 2024 and Windows 7. Office 2024 may not support Windows 7, especially since Microsoft has moved towards supporting newer versions of Windows for its latest software releases.

    Here are a few steps you can try to resolve the issue:

    1. Check System Requirements: Verify that Office Home & Business 2024 is compatible with Windows 7. If it is not supported, consider upgrading the operating system to a version that is compatible, such as Windows 10.
    2. Update Windows: Ensure that Windows 7 is fully updated with the latest service packs and updates. This can sometimes resolve compatibility issues.
    3. Install Compatibility Mode: If you still want to attempt the installation, you can try running the installer in compatibility mode for Windows 7. Right-click on the installer, select "Properties," go to the "Compatibility" tab, and choose "Run this program in compatibility mode for Windows 7."
    4. Consider Alternative Versions: If Office 2024 is not compatible, you may need to consider using an earlier version of Office that supports Windows 7, such as Office 2019 or Office 2016.

    If these steps do not resolve the issue, you may need to consult Microsoft support for further assistance.


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