Share via

Mouse pointer keep flickering and resetting position

Kevin Huang 0 Reputation points
2025-12-06T06:16:38.46+00:00

I have a Dell Precision 5530 running on Windows 11 Education. My mouse started flickering and resetting its position to the top center of my screen constantly. It became impossible to do anything because every time I moved the mouse, it reset its position right away. Checked the computer and there is no new software and drivers installed/updated in the past few days. The computer comes with a touch screen and touch pad, and I have tried disabling both drivers, but it didn't fix the problem. A Microsoft online support person tried disabling different drivers and updating firmware but couldn't fix it. Told me to reinstall the Windows OS, which I did, and that didn't fix it either. I found out today that if I plug the laptop into an external monitor through HDMI and do "second screen only", the problem goes away. But if I try "duplicate" or "Extend" the problem still around. Any idea what I can do to fix this?

Windows for home | Windows 11 | Devices and drivers
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Q&A Assist
    2025-12-06T06:16:50.3866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It seems like you are experiencing an issue with your mouse pointer flickering and resetting its position on your Dell Precision 5530 running Windows 11. Here are some steps you can try to resolve the issue:

    1. Update Drivers: Ensure that all your device drivers, especially the graphics and mouse drivers, are up to date. You can check for updates in Device Manager.
    2. Check Display Settings: Since the issue goes away when using "second screen only" mode, it may be related to the display settings. Try adjusting the resolution or refresh rate of your display in the settings.
    3. Disable Touch Features: Since you mentioned that you have a touchscreen, ensure that the touch input is completely disabled. Sometimes, touch inputs can interfere with mouse movements.
    4. Test Different Cables/Ports: If you are using an external monitor, try using a different HDMI cable or port to see if that resolves the issue.
    5. Boot in Safe Mode: Boot your laptop in Safe Mode to see if the issue persists. This can help identify if a third-party application is causing the problem.
    6. Check for Windows Updates: Ensure that your Windows is fully updated, as updates can often resolve hardware compatibility issues.

    If the problem continues after trying these steps, it may be worth reaching out to Dell support for further assistance, as it could be a hardware-related issue.

    References:

    0 comments
  2. Emmanuel Santana 32,585 Reputation points Independent Advisor
    2025-12-06T07:59:33.4466667+00:00

    Hello. When the issue happens on the built-in screen, does the pointer jump to the exact same spot every time (top-center), or does it vary?

    The fact that “Second screen only” completely stops the issue is a strong clue that the problem is tied to the laptop’s built-in display, touch digitizer, or its video path.

    On laptops with touch screens, a failing touch digitizer or a damaged display cable can send erratic coordinate data to Windows. Windows treats these signals as “touch input,” which forcibly moves the pointer to the reported location, often near the edge or center of the display.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.