Hello,
When using a retail product key, you usually need to delete Windows from your old PC. Then, connect to the Internet and activate your new PC by entering the retail product key directly.
If you have connected your laptop’s SSD to your desktop, please back up the data you need and perform a clean install of Windows on your desktop PC instead of copying the laptop’s SSD. After that, copy the personal files you backed up from the laptop’s SSD to the desktop PC’s disk.
Since laptops and desktops are different, if your desktop PC is custom-built, try downloading and installing all the drivers from your motherboard manufacturer.
If you purchased from the Microsoft Store and need support, please contact us using the support article below.
Help with Microsoft Store purchases
Alternatively, you can try activating by phone.
Product activation for Windows – online & support telephone numbers