How can I change the country on my payment details?

Berend van der Zwaag 0 Reputation points
2025-12-06T09:07:46.8033333+00:00

The family moved from Belgium to the Netherlands. Need to update bank account.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. Q&A Assist
    2025-12-06T09:07:59.0366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Changing the country/region for your payment details isn't supported directly. However, you can work around this by creating a new account in the Netherlands and then contacting support to transfer your subscriptions to the new account. This way, you can set up your payment details with the appropriate bank account for your new location.


    References:

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  2. John Jefferson Doyon 47,430 Reputation points Independent Advisor
    2025-12-06T09:47:55.6566667+00:00

    Hi, I'm John! I will help you with this.

    Just to clarify, do you need to change the country for your active Microsoft 365 subscription?

    If yes, please know that Microsoft 365 subscriptions are tied to the country where they were originally purchased, including the local payment methods available there. Because of this, you won’t be able to switch the country directly on an active subscription. The usual approach is to cancel the current subscription, let it fully expire, and then resubscribe using the Netherlands as the country along with your new payment method.


    If you’re trying to change the country for something else in your account:

    "Update a Microsoft account payment method" https://support.microsoft.com/account-billing/update-a-microsoft-account-payment-method-2ca44141-c10d-a693-7ea6-3a22f5213283

    "Change your country or region in Microsoft Store: Microsoft account" https://support.microsoft.com/account-billing/change-your-country-or-region-in-microsoft-store-5895e006-34f4-10f7-16b1-999e40adb048#windowsversion=microsoft_account


    I really hope this information is helpful! Let me know if you have any further questions or concerns.

    Regards,

    John J.D.

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