I can't access/view to my Azure AI-102 certificate in my profile or link of the ceritificate

Support request:

https://support.serviceshub.microsoft.com/supportforbusiness/create?sapId=de16815f-2fa5-576e-4946-70cae21a4eeb

If you cannot access or view your Azure AI-102 certificate in your Microsoft Learn profile, there are a few potential reasons:

1. Credential Requirements: Ensure that you have met all the requirements for the certification. If the certification requires passing multiple exams, you will not receive the certificate until you pass the final exam.
2. Correct Login Account: Make sure you are signing in to the correct Microsoft Learn profile. If you have multiple accounts, you may be logged into the wrong one. Check if you have created multiple profiles under different login accounts.
3. Expired Links: The link you provided may have expired or is no longer valid. If you are trying to access a shared link, ensure it is still active.
4. Legacy Certifications: Some older certifications may no longer be available in your profile if they have aged out of the certification program.
5. Contact Support: If you have verified all of the above and still cannot find your certificate, consider contacting Microsoft Credentials Support for assistance with missing credentials.

For more detailed information on accessing your Learn profile and managing your credentials, you can refer to the relevant Microsoft documentation.

References:

• Missing Exams or Certifications
• Access your certificates, badges, and transcript

How to Contact Support: If you have verified all of the above and still cannot find your certificate, consider contacting Microsoft Credentials Support for assistance with missing credentials.

I have met all the requirements for the certification. Also, i already had downloadded the pdf of the certificate and everything