Fix my windows update not complete because of defunct old security email account.

To address the issue with your Windows Update not completing, you can follow these steps:

1. Restart Your Computer: Sometimes, simply restarting your computer can resolve issues with updates that are stuck.
2. Check for Pending Updates: Ensure that there are no pending updates that need to be installed. Go to Settings > Update & Security > Windows Update and check for updates.
3. Run Windows Update Troubleshooter: Use the built-in troubleshooter to identify and fix problems with Windows Update. You can find this in Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
4. Reset Windows Update Components: If the update still fails, you may need to reset the Windows Update components. This can be done through Command Prompt with administrative privileges. You can find detailed instructions on how to do this on Microsoft's support site.
5. Check for Software Conflicts: Sometimes, third-party software can interfere with updates. Consider disabling any antivirus or firewall temporarily to see if that resolves the issue.

Regarding your defunct email account, it may not directly affect the Windows Update process, but if you are experiencing issues sending or receiving emails, you might want to remove or update the account settings in your email client to prevent any conflicts.

If these steps do not resolve your issue, consider reaching out to Microsoft Customer Service for further assistance.

References:

• Fix Windows Update issues troubleshooting

Hello Jeanne Hickman,

Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

I understand that you are having issue updating Windows. I see that the AI assistant has already suggest you a few ways to fix it. Can you please try them and see if they work?

Before we proceed further, I'd like to ask a few more question to better understand the situation.

• May I know the name of the update that you're trying to install?
• About the old email, may I know what do you want to do with it and if you can still access the account or not?

I'm waiting for your reply so we can work on it together.