Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to access entra.microsoft.com
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Ernesto Alfonso
0
Reputation points
I'm trying to enable microsoft login via oauth2 for my website but I'm not able to access the "Admin Console", I get the error message pictured below:
What is the correct way to set up oauth2 for my website?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Thanmayi Godithi 2,455 Reputation points Microsoft External Staff Moderator2025-12-12T03:58:55.55+00:00 Hello @Ernesto Alfonso,
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please provide the following details for further assistance via private message:
- Tenant ID
- Email id - associated
- Error Code
- Correlation ID from the recent failure
- Timestamp from the recent failure
- Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored.
Note: If it's a test tenant, please re-create a new tenant for testing purposes.
Quickstart: Create a new tenant in Microsoft Entra ID
Do let me know if you have any queries, we are happy to assist you further.
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