my audio does not work.It has been like this since yesterday

arsiol 0 Reputation points
2025-12-13T10:16:05.1133333+00:00

my audio does not work.It has been like this since yesterday.


Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows

Windows for home | Other | Devices and drivers
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Q&A Assist
    2025-12-13T10:16:16.0733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your audio has stopped working, there are several troubleshooting steps you can take to resolve the issue:

    1. Check Audio Services: Ensure that the Windows Audio and Windows Audio Endpoint Builder services are running. If they are not, start them from the Services management console.
    2. Device Manager: Open Device Manager and check if your audio device is listed without any errors. If there is an issue, you can try uninstalling the device and then reinstalling it. Make sure not to delete the driver software during this process.
    3. USB Audio Devices: If you are using a USB audio device, try connecting it to a different USB port. Sometimes, changing the port can resolve connectivity issues.
    4. Driver Installation: If you have a device-specific driver for your audio device, install it before connecting the device. This can help prevent conflicts with the default USB audio driver.
    5. Check Connections: Make sure that all audio endpoints (like speakers or headphones) are properly connected and powered on. You can check this by opening the sound control panel and ensuring all devices are recognized.

    If these steps do not resolve the issue, consider checking for any updates for your audio drivers or Windows itself.


    References:

    0 comments No comments

  2. Carl-L 4,310 Reputation points Microsoft External Staff Moderator
    2025-12-16T06:42:13.1233333+00:00

    Hello arsiol,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand that you are having issue with your audio. I see that the AI assistant has already suggest you some solutions, may I know have you tried them yet?

    Aside from that, here is a few things I'd like to know to better understanding this.

    • May I know what happens before this start? Is there any change to your computer?
    • Can you please go to Settings > System > Sound to make sure that your device is still on the list?

    I'm waiting for your reply.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.