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How can I prevent windows security from taking over browser passkey?

TNMQ 0 Reputation points
2025-12-13T13:49:42.2933333+00:00

I'd like to use passkeys saved on my phones to sign in various services. The problem is every time I click the option "sign in with a passkey", windows security would pop up and ask for a hardware device. Previously, I was able to get these sites to generate a QR code, which I can then scan with my phones. Anyone knows how to disable this pop up or a way to let the browser generate QR codes for passkeys?

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Windows for home | Windows 11 | Security and privacy
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  1. Bryan-V 8,435 Reputation points Microsoft External Staff Moderator
    2025-12-13T22:07:21.8566667+00:00

    Dear TNMQ,

    Thank you for reaching out to the Microsoft Q&A Forum.

    You could try the following steps to resolve this issue:

    1. The cancel trick:
      • When the Windows Security popup appears asking for a security key, don't insert anything.
      • Click the "Cancel" button on that Windows Security dialog.
      • Immediately click again on the website's "Sign in with a passkey" button.
      • In many cases, the browser will show its own passkey menu including using a passkey from another device.
    2. Disable Windows Hello passkeys:
      • Press Windows + I to go to Settings > Accounts > Sign-in options
      • Under "Windows Hello" or "Security keys," click "Remove"
    3. Using Registry:
      • Go to Start, type regedit, right-click Registry Editor > Run as administrator.
      • Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI
      • Right-click the right pane > New > DWORD (32-bit) Value.
      • Name it: DisablePasswordless
      • Double-click it > Set Value data to 1 > OK.
      • Close Registry Editor > Restart your PC then try again.
      Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

    If the provided solution does not resolve the issue, please let me know so I can conduct further research to assist you.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Bryan-V 8,435 Reputation points Microsoft External Staff Moderator
    2025-12-14T22:45:26.7633333+00:00

    Dear TNMQ,

    I haven't received the message from you yet. 

    Please let me know if these steps I provided could help.

    If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

    Sincerely,

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