unable to access webcam

If you are unable to access your webcam even after granting camera access to Google Chrome, there are several potential issues to consider:

1. Device Capabilities: Ensure that your device has a physical camera and that it is functioning properly. If the camera is not available or malfunctioning, you will not be able to access it.
2. Access Permissions: Double-check that you have enabled camera access in your device's privacy settings. For Windows, navigate to Settings > Privacy > Camera and ensure that access is allowed for apps and specifically for Google Chrome.
3. Browser Permissions: In addition to system permissions, you need to ensure that the site you are using in Chrome has permission to access the camera. You can check this by going to Chrome's settings, selecting Privacy and security, then Site settings, and finally Camera to see if the site is allowed.
4. Secure Connection: Make sure you are accessing the site through a secure connection (using https://). Camera access may not work over unsecured connections.
5. Other Applications: Ensure that no other applications are currently using the webcam, as this can prevent Chrome from accessing it. Close any other applications that might be using the camera.
6. Driver Issues: If the above steps do not resolve the issue, consider updating or reinstalling your camera drivers. Keeping your operating system and drivers up to date can resolve many compatibility issues.

If you continue to experience issues, you may want to consult specific troubleshooting resources for your device or the application you are using for the exam.

Hi,

1. When did the issue start?
2. In your search bar, type Camera and press Enter. Does it work there?
3. What is the make and model of your device?

In the search bar, type MSINFO32 and hit Enter.

Please share a screenshot of that window.

4. Press Windows + X and choose Device Manager.

Click View > Show Hidden devices

Expand Camera Section.

Take a screenshot and share it here.