My outlook inbox display has changed and not display from whom emails are from

If your Outlook inbox display has changed and is not showing the sender's names, it might be due to a filter applied to the view settings. Here are some steps you can take to resolve this issue:

1. Check View Settings: In Outlook, go to the View tab in the ribbon.
2. Select View Settings: Click on View Settings in the Current View area.
3. Check Filters: Select Filter and review the tabs for any selections that could filter out specific messages, such as sender/recipient settings.
4. Reset View: If necessary, you can reset the view to default settings to ensure all emails are visible.

If the issue persists, ensure that your Outlook is up to date and consider restarting the application to refresh the settings.

Hello @Farley, John,

Thank you for posting your question in the Microsoft Q&A Forum. 

To better understand the situation, could you please help us with a few details?  

• Have you recently changed any layout or display settings in Outlook on the web?  
• Are you currently using Conversation view or any custom sorting options?  
• If possible, could you share a screenshot of your current inbox view? This will allow us to see exactly what you are experiencing and identify what might have changed. 

Sometimes, display issues can occur due to adjustments in layout settings, sorting preferences, or view modes. Having a screenshot and any additional information will help us pinpoint the cause and provide the most accurate solution for you. 

The more details we have, the better we can assist you. Please feel free to include any other observations you think might be relevant. Once we receive your update, we’ll review the information and guide you through the next steps. Thank you for your cooperation, and we look forward to your response. 

Best regards, 

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