Wifi is not working and I’m unable to turn off the airplane mode on my windows 11 laptop.

If your WiFi is not working and the airplane mode is greyed out on your Windows 11 laptop, it may be due to a few reasons. Here are some steps you can take to troubleshoot the issue:

1. Check Physical Wireless Switch: Some laptops have a physical switch to enable or disable wireless communication. Ensure that this switch is turned on.
2. Restart Your Laptop: Sometimes, a simple restart can resolve temporary glitches.
3. Update Network Drivers: Outdated or corrupted network drivers can cause connectivity issues. Check for updates in the Device Manager:
   • Right-click on the Start button and select Device Manager.
   • Expand the Network adapters section, right-click on your wireless adapter, and select Update driver.
4. Run Network Troubleshooter: Windows has a built-in troubleshooter that can help diagnose and fix network issues:
   • Go to Settings > System > Troubleshoot > Other troubleshooters.
   • Find Network Adapter and click Run.
5. Reset Network Settings: If the above steps do not work, you may need to reset your network settings:
   • Go to Settings > Network & Internet > Advanced network settings > Network reset.
   • Follow the prompts to reset your network settings.
6. Check Airplane Mode Settings: If the airplane mode is still greyed out, it might be due to a system setting or a service issue. You can try restarting the WLAN AutoConfig service:
   • Press Windows + R, type services.msc, and hit Enter.
   • Find WLAN AutoConfig, right-click it, and select Restart.

If these steps do not resolve the issue, it may require further investigation into hardware or software conflicts.

References:

• Wireless devices are disabled after you turn off Airplane mode
• Troubleshooting a WIFI connection that fails to establish

Hello,

Most bluetooth or wifi issue can be resolved by doing a power reset.

To do so, turn off the computer, unplug the computer from the power cord, then hold down the power button for 30 seconds. Turn the computer back on to see if it works.

If not, on a different computer download the driver and transfer via usb drive to install on yours.

https://support.hp.com/sk-en/drivers/swdetails/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-ew0000/model/2101086061/swItemId/ob-327576-1?sku=7X629U8

Note: This is not Microsoft website/URL, but it is the official OEM/manufacturer site.