COPILOT WON'T SCROLL UP OR DOWN WITH ARROWS, PAGE UP/ PAGE DOWN, HOME/ END, UP ARROW/ DOWN ARROW OR CLICKING SCROLLING SIDE BAR.

Hi CHRIS AMBROSE,

Thanks for reaching out, and I’m sorry to hear Copilot isn’t responding to any scroll actions. Please try to maximize Edge to see if it helps to temporarily bypass the issue. If already maximized, resize the window manually by dragging any edge and then restoring it.

Since Copilot runs inside Edge WebView/Edge surfaces, cached UI data can break scrolling behavior. Go to Edge > Settings > Privacy, search, and services. Under Clear browsing data, choose Cached images and files > Clear. Also, click on Reset settings and choose Restore settings to their default values > Reset

A previous Q&A thread shows scrolling issues when an extension interferes with Copilot’s container. Try toggle off all non‑Microsoft extensions and then restart Edge

If your issue persists, please try press Ctrl + Shift + C and click the empty space under the chat box. Press Del, then Ctrl + Z. This resets the content tree and restores the scrollable region.

The initial response might not address the problem. So, if your problem persists or you need any assistance, feel free to ask me by clicking "Add Comment" or "Post Answer" if you cannot add comment. This helps me can read your follow up. Thanks for your effort. 

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Best regards. 

Tried all of the above, problem persists.