Unable to load the Mysql flexible server

Hi @Vairamani Annamalai

Thank you for reaching out to Microsoft Q&A, below are few mitigation steps that may help you to resolve the issue.

It looks like you're having trouble loading the Azure Database for MySQL Flexible Server pages, which is preventing you from starting up. Here are a few steps you can take to troubleshoot the issue:

Check Connection Settings: Ensure that you're connecting from an authorized IP address if you're using public access. You can set up a temporary firewall rule on your server that allows all IPs (0.0.0.0 to 255.255.255.255) to see if that resolves the issue.

Browser Issues: Sometimes, the issue could be related to the browser cache. Try clearing the cache or using a different browser or incognito mode.

Network Configuration: If you are using private access (VNet Integration), make sure that you're attempting the connection from a machine within the same virtual network as your Azure Database for MySQL Flexible Server instance.

TLS/SSL Configuration: Make sure you are using TLS 1.2 for connection, as older versions of TLS will be denied. Double-check your SSL configurations to ensure they align with Azure's requirements.

Server Status: If the server is down or under maintenance, you may not be able to connect. Check the Azure portal for any notifications regarding the status of your server.

Resource Limits: Ensure that you haven't hit any resource limits, which could prevent connections. This can include max connections allowed or storage limits.

If these steps don't help, here are some follow-up questions to get more context:

Are you receiving any specific error messages when trying to load the pages? Have you made any recent changes to your MySQL server configurations or network settings? Are you trying to connect from a specific application or directly from the Azure portal? Can you confirm if the connection was previously working without issues? Feel free to provide more details so we can better assist you! Here are some useful links for reference:

Troubleshoot common errors

• Troubleshoot connection issues
• Using Azure Portal for Azure Database for MySQL - Flexible Server

ThThis is the error message i am getting and there was no change . It was working on friday and we stopped the instance and on monday while trying to start we unable to load the page and getting this issue