Internal speaker not available

Peter Antoni 0 Reputation points
2025-12-15T13:13:51.92+00:00

When I look at Settings -> System -> Sound I can't see the internal Laptop speaker.
If I connect some external devices like headset or external speaker, they appear in the list but no internal speaker. I don't know exactly when this happened the first time but it was definitly working in the past.

Windows for home | Windows 11 | Settings
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  1. Q&A Assist
    2025-12-15T13:14:02.8733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your internal laptop speaker is not appearing in the Sound settings, there are a few troubleshooting steps you can take:

    1. Check Device Manager: Open Device Manager and look under the Sound, video and game controllers section. If you see an entry for your internal speaker with a yellow exclamation mark, it indicates a driver issue.
    2. Update Drivers: Right-click on the internal speaker entry and select Update driver. You can also uninstall the device and restart your laptop to allow Windows to reinstall the driver automatically.
    3. Run the Audio Troubleshooter: Go to Settings -> Update & Security -> Troubleshoot -> Additional troubleshooters and run the Playing Audio troubleshooter. This can help identify and fix issues with audio playback.
    4. Check Sound Settings: Ensure that the internal speaker is set as the default playback device. Right-click the sound icon in the system tray, select Playback devices, and check if the internal speaker is listed and set as default.
    5. Check for Windows Updates: Sometimes, installing the latest Windows updates can resolve hardware compatibility issues.

    If these steps do not resolve the issue, you may need to check for hardware problems or consult your laptop manufacturer's support for further assistance.


    References:

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  2. Ron P 385 Reputation points
    2025-12-15T13:27:27.6033333+00:00

    What's your laptop model? What's your Windows version exactly?

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  3. David-M 99,675 Reputation points Independent Advisor
    2025-12-15T13:47:56.5033333+00:00

    Hi. I'm David, and I'm happy to help you.


    Please clarify the following:

    • When you connect external devices, do they play sound normally?
    • If yes, these devices have a standard audio connector (Jack connector) or USB connector, or are they connected via Bluetooth?

    Also. What is the manufacturer and model of your computer?

    If you prefer, you can share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.


    I await your reply.

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