The discrepancy between the Non-compliant device count on the Intune dashboard and the counts from individual compliance policies can be attributed to several factors:
- Grace Periods: Devices may be in a grace period where they are targeted by compliance policies but have not yet achieved compliance. This can lead to a higher count of non-compliant devices on the dashboard.
- Evaluation Timing: The dashboard may not reflect real-time compliance status. There can be delays in the compliance evaluation process, especially if devices have not checked in recently or if there are pending updates to the compliance policies.
- Policy Conflicts: If multiple compliance policies are applied to a device, conflicts can arise. Intune resolves these conflicts by prioritizing compliance policies, which may lead to some devices being marked as non-compliant in the dashboard while appearing compliant in individual policy reports.
- Device Enrollment Issues: Devices that are newly enrolled or not properly associated with a user may show as non-compliant until they are fully evaluated and assigned compliance policies.
- Reporting Errors: Occasionally, reporting errors or bugs can cause discrepancies in the counts displayed on the dashboard versus those reported in individual compliance policies.
To further investigate, you may want to check the compliance status of specific devices, review the actions for non-compliance set in your policies, and ensure that all devices are properly enrolled and associated with the correct policies.