2,367 questions with Azure AI Document Intelligence tags

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While I am using Content Understanding Studios, I get analysis failed for one of the images I'm trying to convert the image to some schema.

While I am using Content Understanding Studios, I get analysis failed for one of the images I'm trying to convert the image to some schema. { "id": "xxx", "status": "Failed", "error": { …

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-16T00:47:56.0166667+00:00
dan b 0 Reputation points
commented 2026-01-21T10:51:47.7+00:00
dan b 0 Reputation points
1 answer

Copy labeled training data to other Content Understanding resource

Hi We are planning to set up multiple foundry instances with Content Understanding for our different environments. We would like to keep the training data between them the same. Is there a way to synchronize or export/import this data between…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-19T10:40:58.18+00:00
Wouter Schaekers 0 Reputation points
answered 2026-01-21T10:00:10.3033333+00:00
Sina Salam 26,991 Reputation points Volunteer Moderator
1 answer

ContentUnderstanding not enabled on my tenant (no API tab, no Marketplace resource, 401 errors)

Hello, I am experiencing an issue with Azure AI Content Understanding on my tenant. I can successfully create and use the following inside Azure AI Foundry: Foundry workspace Content Understanding project Custom task Analyzer Schema Everything…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2025-12-31T13:16:25.3633333+00:00
Jérémy Lefoyer 0 Reputation points
commented 2026-01-21T06:28:32.26+00:00
Manas Mohanty 13,600 Reputation points Microsoft External Staff Moderator
0 answers

Issue with Azure Document Intelligence Extraction Service – Request Hanging Indefinitely

Dear Microsoft Support Team, We would like to highlight an issue we have been consistently facing with the Azure Document Intelligence extraction service. The primary and recurring problem was with the extraction service, where we submitted documents to…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-19T12:15:07.45+00:00
Mahesha N 0 Reputation points
commented 2026-01-21T06:20:28.8233333+00:00
Mahesha N 0 Reputation points
1 answer

Azure Document Intelligence and Content Understanding

Hello, Our customer has dozens of Excel and PDF files. These files come in various formats, and the formats may change over time. For example, some files provide data in a standard tabular structure, others use pivot-style Excel layouts, and some follow…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-13T13:53:02.92+00:00
omer 0 Reputation points
commented 2026-01-20T20:26:15.84+00:00
Anshika Varshney 6,180 Reputation points Microsoft External Staff Moderator
3 answers

Document Intelligence Custom Classification Model

We have set up a custom composed model for 7 different document types. In order to do that we had to set up a custom classification model and train it for each specific document type. I have two types in specific that keep getting inaccurately classified…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-12T21:45:43.5566667+00:00
Robby Read 0 Reputation points
answered 2026-01-19T13:55:10.0033333+00:00
Robby Read 0 Reputation points
1 answer

Why differing confidence?

Hello! I have three different invoices from the same company that I run through my custom extraction model. On one of them the confidence is only 16.9% while on the other two it's 94% (see below). On the one with low confidence it picks up the currency…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-12T08:58:00.88+00:00
Arvid 20 Reputation points
commented 2026-01-19T11:42:24.2966667+00:00
SRILAKSHMI C 13,065 Reputation points Microsoft External Staff Moderator
1 answer

Azure Document Intelligence could not extract images as figures in .docx file?

I followed this document…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-19T09:45:05.6433333+00:00
AI Coding 0 Reputation points
answered 2026-01-19T09:45:15.55+00:00
Q&A Assist
1 answer

BoundingRegions ("source": "D(1,7.1221,9.9943,7.6837,10.0000,7.6824,10.1331,7.1207,10.1274)") coordinates incorrect for scanned PDFs when rendered in custom PDF viewer (REST API / Content Understanding Studio)

Hello, I am developing a WinForms application (c#) that uses Azure AI Content Understanding via the REST API, with models created and tested in Azure AI Content Understanding Studio. I would like to better understand how Azure AI Content Understanding…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-16T20:45:58.2233333+00:00
TcheuTchoua, Yvan Lionel 0 Reputation points
edited the question 2026-01-19T04:03:12.83+00:00
Michael Le (WICLOUD CORPORATION) 10,475 Reputation points Microsoft External Staff Moderator
0 answers

Document Intelligence problem with data collecting using Custom-analyzer (content uderstanding)

Hello, I have some problem with data collecting. Problem happens when I am collecting data from PDF Invoices which are more than 10 pages long. Mostly I am collecting data from first and last page. The problem is that I am not getting all data from last…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-16T08:32:28.5866667+00:00
Palacký Martin 0 Reputation points
commented 2026-01-19T01:18:08.63+00:00
Sridhar M 4,315 Reputation points Microsoft External Staff Moderator
2 answers

Parallel Processing with Azure AI Document Intelligence – Multiple Instances for Faster Throughput?

I’m currently using Azure AI Document Intelligence (DI) with a single endpoint to process PDF documents. My approach involves looping through the pages of a PDF and sending them one by one to the DI endpoint. The reason for this is —if I find the…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-05T14:57:28.99+00:00
BEJJANKI SHREYAS 0 Reputation points
commented 2026-01-15T17:25:31+00:00
SRILAKSHMI C 13,065 Reputation points Microsoft External Staff Moderator
1 answer

Invoice date month and date are switched in Document Intelligence invoice prebuilt-model

The date and month is switched in this case. How can we prevent this? Did they made some updates?

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2024-04-22T15:12:02.13+00:00
Nguyen Ngoc Nga Phan 10 Reputation points
commented 2026-01-14T14:31:17.26+00:00
Schober Jonas 0 Reputation points
1 answer One of the answers was accepted by the question author.

Label in more than one location or not?

I have a custom model that I use for invoices. I find in a lot of the invoices I label that certain data is located in several places on the same invoice. Is it helpful to label all these locations in every sample document or is it better to label one…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-09T09:55:39.1733333+00:00
Arvid 20 Reputation points
accepted 2026-01-14T07:58:48.57+00:00
Arvid 20 Reputation points
1 answer

Azure Content Understanding is not returning any response back

I am using Azure Content Understanding which is in preview. I am trying to extract document contents for my analyzer. Somehow today, I am unable to get any response back from Azure Content understanding. All my requests keeps on running. Is there a way…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2025-09-30T17:19:38.8033333+00:00
Mamillapalli, Vamsi Dhar 30 Reputation points
commented 2026-01-13T12:01:46.87+00:00
Girisankar G 0 Reputation points
1 answer One of the answers was accepted by the question author.

Deleting BOTH input data AND results from Azure Document Intelligence immediately after processing

Is there a supported way (such as configuration or API call) to delete both the input data and the processed analysis results from Azure Document Intelligence immediately after processing, instead of waiting for the default 24‑hour retention, and how…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2025-12-07T20:16:54.0733333+00:00
Vlad 20 Reputation points
commented 2026-01-13T11:42:23.8333333+00:00
Darshan Dugar 0 Reputation points
1 answer One of the answers was accepted by the question author.

Form Recognizer / DocumentIntelligence Studio JSON schemas missing

The JSON schema URL referenced in the *.labels.json files generated by the Document Intelligence studio is no longer valid: https://schema.cognitiveservices.azure.com/formrecognizer/2021-03-01/labels.json We use these labels.json files in our model…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2024-04-29T15:08:35.33+00:00
Joe Nudell 30 Reputation points
commented 2026-01-13T08:06:54.2866667+00:00
Fran Moreno 0 Reputation points
1 answer One of the answers was accepted by the question author.

Content Understanding: issues recognizing grouped line items in invoices

Hello, I'm currently trying to use Content Understanding to extract data from invoices. The issue I'm running into is that many of those invoices are consolidated and contain references to multiple delivery notes, and group one or more line item below a…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-12T09:08:09.3733333+00:00
Alexandre Perebaskine 20 Reputation points
accepted 2026-01-13T07:13:23.9933333+00:00
Alexandre Perebaskine 20 Reputation points
3 answers

Azure Document Intelligence custom model - Extremely slow processing (10 minutes instead of 30 seconds)

Problem Summary My Azure Document Intelligence custom model has become extremely slow since January 12, 2026. It was working fine yesterday (January 11). Timeline Originally running a custom model on F0 (Free) tier January 12, 2026: Processing…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-12T06:29:53.8766667+00:00
popon 20 Reputation points
commented 2026-01-13T01:38:15.5666667+00:00
lowerallston 10 Reputation points
2 answers

Latency spike after weeks of low latency

For the past few weeks I have been sending files to my document intelligence to process using the AnalyzeDocumentAsync() method (one document at a time) in East US. For the past 36 hours, the latency has spiked ~10x. Could this be because the East US…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-13T01:10:29.1433333+00:00
Bret Smith 20 Reputation points
answered 2026-01-13T01:26:51.49+00:00
Sridhar M 4,315 Reputation points Microsoft External Staff Moderator
1 answer

Azure Document Intelligence is down

Azure document intelligence resources have been down for the last couple of days, is there a reason to this, can we expect this to improve or get worse. When will services be restored. We have been experiencing 500 errors and failure to complete pre…

Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,367 questions
asked 2026-01-12T22:25:09.7433333+00:00
Tom Wahl 0 Reputation points
answered 2026-01-13T00:38:39.03+00:00
Vinodh247 40,736 Reputation points MVP Volunteer Moderator