1,149 questions with Surface | Surface Book | Display and screen tags

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Surface Book 3 – Autodesk Revit crashes instantly when touching the screen

We’ve encountered a strange and repeatable issue on two separate Surface Book 3 devices when running Autodesk Revit 2023 and 2024 Problem: Revit runs normally when using the keyboard, trackpad, or mouse. The moment you touch the screen with your…

Surface | Surface Book | Display and screen
asked 2025-08-12T15:18:26.3266667+00:00
Leo Pickford 15 Reputation points
answered 2025-12-08T23:58:17.7633333+00:00
S.Sengupta 27,591 Reputation points MVP
2 answers

Surface laptop, Red block, unlocked padlock

I cannot get past the black screen with a red block at the top with a picture of an unlocked padlock. I have heard that holding down vol+ plus power button will get past this, but nothing ever changed. I have thought about downloading a recovery usb but…

Surface | Surface Book | Display and screen
asked 2025-11-24T22:14:32.71+00:00
kevin 0 Reputation points
answered 2025-11-24T22:20:55.2033333+00:00
kevin 0 Reputation points
3 answers One of the answers was accepted by the question author.

How to use surface book 2

So i just bought my surface book 2 second hand, and i have 2 things that make me curious How to fix my keyboard wont to detach , it still show a green light on that key How to fix my touchscreen sometimes can't touch becouse it have a something like…

Surface | Surface Book | Display and screen
asked 2025-11-12T13:08:35.63+00:00
Faizal Rm 20 Reputation points
commented 2025-11-13T15:15:25.4+00:00
Rez 11,535 Reputation points Independent Advisor
4 answers

Recent days, observing Phantom or ghost touches on my surface book 2

At Recent times , I am getting difficulties while using my surface book 2 13.5". randomly ghost touches appear on my screen and the screen and touch pad stopped working . And off topic there is no official windows 11 upgrade option in windows update…

Surface | Surface Book | Display and screen
asked 2025-10-02T14:22:09.3266667+00:00
Sabbir kabir 5 Reputation points
commented 2025-10-03T13:06:03.0866667+00:00
Richard Trinidad 5,965 Reputation points Independent Advisor
1 answer

show me the process to detach the screen of surface book 3

show me picture or video with step by step my colleague can't detach it properly please also show me when it is attached properly

Surface | Surface Book | Display and screen
asked 2025-09-12T23:58:02.3033333+00:00
C X 0 Reputation points
answered 2025-09-14T16:22:07.86+00:00
Jay Mark Dullan 5,925 Reputation points Independent Advisor
1 answer

How to fix display issues with Microsoft surface book 2, It keeps going suddenly after awhile when in use

My laptop screen Suddenly goes off when in use with the keypad lights still on, it keeps happening over time and it's frustrating please can someone help me

Surface | Surface Book | Display and screen
asked 2025-09-14T14:57:08.3633333+00:00
joseph aluko 0 Reputation points
answered 2025-09-14T15:40:44.55+00:00
Jay Mark Dullan 5,925 Reputation points Independent Advisor
1 answer

MS Surface Book 2 supporting multiple screens

Does MS Surface Book 2 laptop support multiple external displays? what is the maximum number of supported displays by MS Surface Book 2 with Windows 11?

Surface | Surface Book | Display and screen
asked 2025-09-04T13:21:49.8966667+00:00
Hadi 0 Reputation points
answered 2025-09-04T16:42:13.8433333+00:00
JANSHER L 8,385 Reputation points Independent Advisor
7 answers

Surface dock issues with KVM

Hello, I'm having issues with my Surface Book 2 connecting it to a KVM switch.  KVM: https://www.delock.com/produkte/G_11467/merkmale.html Desktop PC:   DP to DP to the switch Surface Book 2:  Surface dock, and then mini DP to DP to the switch Issue is…

Surface | Surface Book | Display and screen
asked 2019-02-01T08:50:21+00:00
Anonymous
edited an answer 2025-08-24T22:10:05.5433333+00:00
Don Varnau 19,530 Reputation points Volunteer Moderator
1 answer

Attach surface book 1 tablet to a surface book 2 keyboard

I have a surface book 1 with 16 ram 512 hd good physical cond but wont turn on. Burn marks on connection pin and detach screen red light on keyboard stays on without pluged in. i also have a surface book 2 16 ram 512 hd, works fine but screen…

Surface | Surface Book | Display and screen
asked 2025-08-01T00:31:46.2666667+00:00
Kevin Hennelly 0 Reputation points
answered 2025-08-01T15:43:27.6666667+00:00
Jay Mark Dullan 5,925 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

Surface Book Screen goes black often

I keep hearing that this is a known issue. Is Microsoft going to do anything about it? This thing was too expensive to have a constant issue. I want a permanent fix or a recall.  Is there a fix that actually works?

Surface | Surface Book | Display and screen
asked 2018-02-15T01:04:51+00:00
Anonymous
4 answers

Surface Book 2 Autocad issues

There is a very specific issue i am having with my surface book 2 that i could really use help on.  It is the new 15" 512gb model with the 1060 nVidia card.  I have installed the following software on it twice now, as i have had to restore it to…

Surface | Surface Book | Display and screen
asked 2017-12-21T07:22:22+00:00
Anonymous
1 answer

Troubleshooting Microsoft surface book 2

I got a Microsoft Surface Book 2 two months ago. After updating to Windows 11, I noticed that after using it for some time, the screen suddenly goes black, while the keyboard lights and other indicators remain on. However, when I plug in the charger, the…

Surface | Surface Book | Display and screen
asked 2025-04-28T18:25:26+00:00
Anonymous
1 answer

Kombination af Wifi og video ustabilitet

Når jeg arbejder med min Webcam software Sighthoud eller andre linende, jeg har 4 Webcamera tilsluttet til mit Wifi, og lige sådan hvis jeg vil downloade en video fra nettet, har jeg tit ustabil billede, det virker som om billeder, videoer og Wifi hænger…

Surface | Surface Book | Display and screen
asked 2024-09-23T14:43:03+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

SB2 13" with USB-C to DP cable not detecting external display

Frustrated by my SB2 failing to detect my external display connected to USB-C to DP (display port) cable. This is a recently purchased Philips 27" curved display, model 278E8QJAB.  First time I tried it consistently refused to detect the display,…

Surface | Surface Book | Display and screen
asked 2018-08-24T12:24:36+00:00
Anonymous
3 answers

How to scroll pages with one finger instead of 2 moving on the screen

Hi I would like to know how to scroll pages with one fingers on the screen. I recently can only move pages with two fingers. Thanks

Surface | Surface Book | Display and screen
asked 2022-09-03T03:29:38+00:00
Anonymous
9 answers

Surface Book - Black Screen

Morning System: Windows 11 all updates applied Frequently but randomly the screen my surface book will go "black". The laptop appears to have been powered off, but it has not been. I can depress the space bar, depress the mouse pad or depress…

Surface | Surface Book | Display and screen
asked 2022-01-21T17:14:17+00:00
Anonymous
3 answers

Can I present in tablet mode?

I am presenting a Power Point presentation with my new Surface Book on Saturday at a venue that has a projector. I would like to use tablet mode so I can move around the room, interacting with students. Is this possible, or does it have to be in laptop…

Surface | Surface Book | Display and screen
asked 2017-10-12T17:40:22+00:00
Anonymous
3 answers

Surface Book Pro 2 15 inch

The screen went black and wont turn on. the backlight on the keyboard is on so i know the computer is on. the detach key does not respond so i can't remove the screen from the keyboard. how do i get the tablet or screen to turn on so i can operate the …

Surface | Surface Book | Display and screen
asked 2020-10-14T14:09:53+00:00
Anonymous
2 answers

black and white vertical lines on my screen

My Surface Notebook has black background and white vertical lines. How do I solve this?

Surface | Surface Book | Display and screen
asked 2020-03-05T21:50:41+00:00
Anonymous
116 answers

Surface Book 3 Screen Crack / Other Issues

I've seen Microsoft admitting to issues with the screen cracking on the Surface Laptop 3 (which I own, but have not had that glass crack) but Surface Support claims the Surface Book 3 is free of this issue. I have the Surface Book 3 13.5" i7 with 32…

Surface | Surface Book | Display and screen
asked 2020-12-27T18:39:19+00:00
Anonymous