Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Please find the details of the " CRM Online – Service Module" workshop below.
Agenda
- Introduction to service management
- Managing Cases
- Managing Contracts
- Managing Knowledge base
- Service Level Agreement (SLA)
- Service scheduling
Session Duration
1.5 hours
Advisory Hours
4 Hours
Target Audience
- End Users
If you are interested in any of the workshops mentioned above, click here.