Note
In 2020 release wave 2, we released streamlined processes for setting up and managing prices and discounts. If you're a new customer using that version, you're using the new experience. If you're an existing customer, whether you're using the new experience depends on whether your admin enabled the New sales pricing experience feature update on the Feature Management page. Learn more in Enable Upcoming Features Ahead of Time.
Price and discount strategies for the purchase and sale of items and services are fundamental tools for successful businesses. After you set up the items and services your company buys and sells, you can define what you pay or charge for them. When you select the item or service on sales and purchase documents, Business Central adds the amounts.
Set up prices and discounts
Before you create price lists, you must define your pricing and discount strategies on the Sales & Receivables Setup and Purchase & Payables Setup pages.
You can set up and use two types of discounts:
| Discount Type |
Description |
| Line Discount |
A discount amount that is given for lines on sales and purchase documents. Typically, line discounts are based on a combination of customer, item, minimum quantity, unit of measure, or period of time that you define for sales and purchases on the Sales & Receivables Setup and Purchase & Payables Setup pages. |
| Invoice Discount |
A discount percentage that is subtracted from sales and purchase document total if the sum of all lines on the document exceeds a certain minimum. |
Because sales prices and sales line discounts are based on a combination of item and customer, you can also set them up on the items to which the rules and values apply.
Tip
If an item should never be sold with a discount, leave the discount fields on the item empty, and don't include the item in any line discount setups.
About price lists
Price lists are flexible and let you specify the business partner or activity that they apply to. For example, you can set up one price list that applies to all vendors and customers, or offer special prices or discounts for each business partner. Special prices or discounts are often based on a minimum quantity on purchase or sales orders, periods of time, or a certain combination of customer, item, minimum quantity, and unit of measure. The prices and discounts you define automatically apply to purchase and sales documents.
Set up prices
These steps differ, depending on whether your admin turned on the New sales pricing experience feature update.
- Select Search (Alt+Q)
in the upper-right corner, enter Customers, and then choose the related link.
- Choose the customer, and then choose the Prices action.
- Fill in the fields on the line as necessary. Hover over a field to read a short description. Fill a line for each combination that grants a special sales price to the customer.
You can add items and services manually for each line, or you can use the Suggest Lines action to create new prices for selected items, item discount groups, resources, and other product types. If you choose Suggest Lines, on the Price Lines - Create New page you can use filters to select the items or services to include on the price list. You can also specify whether to consider other factors, such as:
- A minimum quantity when calculating prices.
- The adjustment factor to apply for new price list lines.
- The rounding method to apply for prices.
Tip
The Edit in Excel action offers a fast way to add or update multiple lines. The action exports the price list information to Excel, where it's easy to edit. When you're done, publish your changes to update Business Central. The action is available on the Sales Price Lists page, and the Lines FastTab on the Sales Price List page. Choose
, and then choose Edit in Excel. To learn more about the action, go to Edit in Excel.
By default, the status of new price lists is Draft. When you're ready to start using the list, you can change the status to Active.
To review price lists and prices that apply for specific customers or vendors, on the Customer or Vendor pages, choose either Sales Price Lists or Purchase Price Lists action. For items and resources, you can view price list lines by choosing Sales Prices or Purchase Prices on the Item and Resource pages.
- Select Search (Alt+Q)
in the upper-right corner, enter Customers, and then choose the related link.
- Choose the customer, and then choose the Sales Price Lists action.
- Choose New to create a new sales price list.
- On the General and Tax FastTabs, fill in the fields as necessary. Hover over a field to read a short description.
- Add items to the list in one of the following ways:
- To add many items, choose Suggest Lines, and then enter filter criteria to specify the types of items to add. Optionally, you can enter settings for the items that are specific to the price list. You can change the settings later, if needed.
- To copy items from another price list, choose Copy Lines, and then choose the price list to copy.
- To add items manually, in the Product Type field, choose the type of product that the price list is for. Depending on your selection, fill in the remaining fields as necessary. Hover over a field to read a short description.
- To start using the price list, in the Status field, choose Active.
To set up a sales line discount for a customer
These steps differ, depending on whether your administrator turned on the New sales pricing experience feature update.
- Select Search (Alt+Q)
in the upper-right corner, enter Customers, and then choose the related link.
- Open the relevant customer card, and then choose the Line Discounts action.
- Fill in the fields on the line as necessary. Hover over a field to read a short description. Fill a line for each combination that grants a sales line discount to the customer.
Note
To set up prices or line discounts for all customers, a customer price group, or a campaign, you must open the pages from an item card. Alternatively, for sales prices, use the Sales Price Worksheet page. Learn more in To bulk update item prices.
Select Search (Alt+Q)
in the upper-right corner, enter Customers, and then choose the related link.
Choose the customer, and then choose the Sales Price Lists action.
Open the price list for which to specify the line discount.
Turn on the Allow Line Disc. toggle.
Create a new line, or choose an existing line, and then fill in the fields as necessary. Hover over a field to read a short description.
In the Defines field, choose either Price & Discount, or just Discount.
In the Line Discount % field, specify the discount percentage.
Tip
If you're editing an existing line, you can filter the lines by choosing the appropriate option in the View Columns for field.
Work with invoice discounts and service charges
When you use invoice discounts, the size of the invoice amount determines the size of the discount that is granted. On the Invoice Discounts page, you can also add a service charge to invoices over a certain amount.
Before you can use invoice discounts with sales, you must enter certain information in application. You must decide which customers you want to grant this type of discount, and the discount percentages.
If you want Business Central to automatically calculate invoice discounts, turn on the Calc. Inv. Discount toggle on the Sales & Receivables Setup page.
For each customer, you can specify whether you grant invoice discounts if the requirement is satisfied (that is, if the invoice amount is large enough). You can define the terms of the invoice discount in local currency for domestic customers and in foreign currency for foreign customers.
You link discount percentages to specific invoice amounts on the Invoice Discounts page. You can enter as many percentages as you need. Each customer can have their own page, or you can link several customers to the same page.
In addition to (or instead of) a discount percentage, you can link a service charge amount to a specific invoice amount.
Tip
Before you start entering this information, it's a good idea to prepare your discount structure beforehand, so it's easier to see which customers to link to the same invoice discount page. Learn more in Set up discounts for your customers for information about discounts in sales.
To set up an invoice discount for a customer
After you decide which customers are eligible for invoice discounts, enter the invoice discount code on the customer cards and set up the terms for each code.
- Select Search (Alt+Q)
in the upper-right corner, enter Customers, and then choose the related link.
- Open the customer page for a customer that's eligible for invoice discounts.
- In the Invoice Disc. Code field, select a customer for which you specified the invoice discount terms to use to calculate invoice discounts.
Note
Invoice discount codes are the discount term settings for a customer, which can save you time. You can quickly assign invoice discount terms to customers by reusing the settings from another customer.
Proceed to set up new the sales invoice discount terms.
- On the Customers page, choose the Invoice Discounts action. The Cust. Invoice Discounts page opens.
- In the Currency Code field, enter the code for a currency that the invoice discount terms on the line applies to. Leave the field blank to set up invoice discount terms in USD.
- In the Minimum Amount field, enter the minimum amount that an invoice must have to be eligible for the discount.
- In the Discount % field, enter the invoice discount as a percentage of the invoice amount.
- Repeat steps 2 through 4 for each currency that the customer uses.
The invoice discount is now set up and assigned to the customer. When you select the customer code in the Invoice Disc. Code field on other customer cards, the same invoice discount is assigned to those customers.
To copy sales prices
These steps differ, depending on whether your admin turned on the New sales pricing experience feature update.
To copy sales prices, such as an individual customer's sales prices, to use for a customer price group, you must run the Suggest Sales Price on Wksh. batch job on the Sales Price Worksheet page.
Select Search (Alt+Q)
in the upper-right corner, enter Sales Price Worksheet, and then choose the related link.
Choose the Suggest Sales Price on Wksh. action.
On the Sales Prices FastTab, fill in the Sales Type and Sales Code fields with the original sales prices you want to copy.
In the top section of the request page, fill in the Sales Type and Sales Code fields with the type and name you want the sales prices copied to.
If you want the batch job to create new prices, select the Create New Prices check box.
Choose the OK button to fill in the lines on the Sales Price Worksheet page with the suggested new prices, indicating that they're valid for the selected sales type.
Note
This batch job only creates suggestions and it doesn't implement the suggested changes. If you're satisfied with the suggestions and want to implement them, that is insert them on the Sales Prices page, choose the Implement Price Changes action on the Sales Price Worksheet page.
The status of the price list must be Draft.
Select Search (Alt+Q)
in the upper-right corner, enter Sales Price Lists, and then choose the related link.
Choose the price list to copy, and then choose Copy Lines.
Fill in the fields as necessary. Hover over a field to read a short description.
Note
You can't have two lines that have the same settings but different prices. If that happens, a message displays when you activate a price list. You can choose the price to use by opening the list and deleting the incorrect price.
To bulk update item prices
These steps differ, depending on whether your administrator turned on the New sales pricing experience feature update.
If you want to bulk update item prices, such as increase all item prices by some percentage, you must run the Suggest Item Price on Wksh. batch job. You can find a link to the batch job on the Sales Price Worksheet page.
- Select Search (Alt+Q)
in the upper-right corner, enter Sales Price Worksheet, and then choose the related link.
- Choose the Suggest Item Price on Wksh. action.
- On the Item FastTab, fill in the No. or Inventory Posting Group or other fields with the original item prices you want to update.
- In the top section of the request page, fill in the Sales Type and Sales Code with the type and name you want the sales prices copied to.
- If you want the batch job to automatically adjust suggested item prices, enter adjustment in Adjustment Factor field. For example, you would enter 1.15 in Adjustment Factor for 15% increase in item price.
- If you want the batch job to create new prices, select the Create New Prices field.
- Choose the OK button to fill in the lines on the Sales Price Worksheet page with the suggested new prices, indicating that they're valid for the selected Item.
Note
This batch job only creates suggestions and it doesn't implement the suggested changes. If you're satisfied with the suggestions and want to implement them, that is insert them in the Sales Prices table, you can use the Implement Price Changes batch job, which is found on the Actions tab, in the Functions group, on the Sales Price Worksheet page.
To update prices for multiple items, you must create a new price list, and then copy the lines from an existing price list. When you copy the lines you can use filters to specify what to copy, and you can specify an integer or decimal number in the Adjustment Factor field to increase or decrease prices. The price list must be in the Draft status. If needed, you can then deactivate the old price list.
Note
You can't have two lines that have the same settings but different prices. If that happens, a message displays when you activate a price list. You can choose the price to use by opening the list and deleting the incorrect price.
Tip
The Edit in Excel action offers a fast way to add or update multiple lines. The action exports the price list information to Excel, where it's easy to edit. When you're done, publish your changes to update Business Central. The action is available on the Sales Price Lists page, and the Lines FastTab on the Sales Price List page. Choose
, and then choose Edit in Excel. To learn more about the action, go to Edit in Excel.
Calculate the best price
When you record special prices and line discounts for sales and purchases, Business Central optimizes your profit. It automatically calculates the best price on sales and purchase documents, and on job and item journal lines. Learn more in Best Price Calculation.
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