Chat Widget (msdyn_livechatconfig) table/entity reference (Microsoft Dynamics 365 Customer Service)

Stores chat widget customizations

Messages

The following table lists the messages for the Chat Widget (msdyn_livechatconfig) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_livechatconfigs(msdyn_livechatconfigid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_livechatconfigs See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_livechatconfigs(msdyn_livechatconfigid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_livechatconfigs(msdyn_livechatconfigid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_livechatconfigs See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_livechatconfigs(msdyn_livechatconfigid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_livechatconfigs(msdyn_livechatconfigid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_livechatconfigs(msdyn_livechatconfigid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Chat Widget (msdyn_livechatconfig) table.

Property	Value
DisplayName	Chat Widget
DisplayCollectionName	Chat Widgets
SchemaName	`msdyn_livechatconfig`
CollectionSchemaName	`msdyn_livechatconfigs`
EntitySetName	`msdyn_livechatconfigs`
LogicalName	`msdyn_livechatconfig`
LogicalCollectionName	`msdyn_livechatconfigs`
PrimaryIdAttribute	`msdyn_livechatconfigid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
IsCustomizable
msdyn_agentDisplayName
msdyn_authenticatedsigninoptional
msdyn_AuthsettingsId
msdyn_AutoDetectLanguage
msdyn_avatarUrl
msdyn_averagewaittime_enabled
msdyn_azurenotificationhubid
msdyn_botmcssurveyurl
msdyn_callingoptions
msdyn_cobrowseprovider
msdyn_conversationmode
msdyn_customanonymoustokenexpirationtime
msdyn_Duringnonoperatinghours
msdyn_EmailTemplate
msdyn_enablechatreconnect
msdyn_Enablechattranscriptdownload
msdyn_Enablechattranscriptemail
msdyn_enablecobrowse
msdyn_Enablefileattachmentsforagents
msdyn_Enablefileattachmentsforcustomers
msdyn_enablescreensharing
msdyn_genericagentdisplayname
msdyn_infolabel
msdyn_Language
msdyn_livechatconfigId
msdyn_liveworkstreamid
msdyn_Mailbox
msdyn_mcssurveyurl
msdyn_name
msdyn_oc_geolocationprovider
msdyn_ocWidgetLanguage
msdyn_offlinewidgetsubtitle
msdyn_offlinewidgetthemecolor
msdyn_offlinewidgettitle
msdyn_operatinghourid
msdyn_portalurl
msdyn_positioninqueue_enabled
msdyn_postchatenabled
msdyn_PostConversationSurvey
msdyn_PostConversationSurveyBotSurvey
msdyn_PostConversationSurveyBotSurveyMessageText
msdyn_PostConversationSurveyBotSurveyMode
msdyn_PostConversationSurveyEnable
msdyn_PostConversationSurveyMessageText
msdyn_PostConversationSurveyMode
msdyn_PostConversationSurveySeparateBotSurvey
msdyn_PrechatEnabled
msdyn_PreChatQuestionnaireAuthenticated
msdyn_PreChatQuestionnaireUnauthenticated
msdyn_proactivechatenabled
msdyn_redirectionurl
msdyn_requestvisitorlocation
msdyn_screensharingprovider
msdyn_showagentname
msdyn_Showwidgetduringofflinehours
msdyn_surveyprovider
msdyn_timetoreconnectwithpreviousagent
msdyn_widgetAppId
msdyn_widgetcustomizationconfig
msdyn_WidgetLocale
msdyn_widgetPosition
msdyn_WidgetSnippet
msdyn_widgetsoundnotification
msdyn_widgetSubtitle
msdyn_widgetThemeColor
msdyn_widgetTitle
msdyn_widgetvisualnotification
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	`iscustomizable`
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_agentDisplayName

Property	Value
Description	Configure agent name to be displayed in the chat widget
DisplayName	Agent display name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_agentdisplayname`
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	`msdyn_agentdisplayname`

msdyn_agentDisplayName Choices/Options

Value	Label
192350000	Full name
192350001	First name
192350002	Last name
192350003	Nick name

msdyn_authenticatedsigninoptional

Property	Value
Description	Sign in is optional to start a chat
DisplayName	Sign in is optional to start a chat
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_authenticatedsigninoptional`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_authenticatedsigninoptional`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_AuthsettingsId

Property	Value
Description	Unique identifier for Authentication settings associated with Chat widget.
DisplayName	Authentication settings
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_authsettingsid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_authenticationsettings

msdyn_AutoDetectLanguage

Property	Value
Description	Indicates if the chat widget should automatically detect user locale.
DisplayName	Auto Detect Language
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_autodetectlanguage`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_autodetectlanguage`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_avatarUrl

Property	Value
Description	Chat logo
DisplayName	Logo
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_avatarurl`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_averagewaittime_enabled

Property	Value
Description	Indicates whether display of wait time is enabled
DisplayName	Indicates whether display of wait time is enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_averagewaittime_enabled`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_averagewaittime_enabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_azurenotificationhubid

Property	Value
Description	Azure notification hub look up
DisplayName	Azure notification hub
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_azurenotificationhubid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_azurenotificationhub

msdyn_botmcssurveyurl

Property	Value
Description
DisplayName	Bot MCS Survey URL
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_botmcssurveyurl`
RequiredLevel	Recommended
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1000

msdyn_callingoptions

Property	Value
Description	List of calling options available for the chat widget
DisplayName	Calling options
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_callingoptions`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	`msdyn_occallingoptions`

msdyn_callingoptions Choices/Options

Value	Label
192350000	No calling
192350001	Video and voice calling
192350002	Voice only

msdyn_cobrowseprovider

Property	Value
Description	Select a co-browse provider
DisplayName	Co-browse provider
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_cobrowseprovider`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_conversationmode

Property	Value
Description	Indicates the conversation mode of the chat widget
DisplayName	Indicates the conversation mode of the chat widget
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_conversationmode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	192350000
GlobalChoiceName	`msdyn_livechatconfig_msdyn_conversationmode`

msdyn_conversationmode Choices/Options

Value	Label
192350000	Live Chat
192350001	Persistent Chat

msdyn_customanonymoustokenexpirationtime

Property	Value
Description	Custom Anonymous Token Expiration Time Feature in hours
DisplayName	Custom Anonymous Token Expiration Time in hours
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_customanonymoustokenexpirationtime`
RequiredLevel	None
Type	Integer
MaxValue	24
MinValue	1

msdyn_Duringnonoperatinghours

Property	Value
Description	(Deprecated) During non-operating hours
DisplayName	(Deprecated) During non-operating hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_duringnonoperatinghours`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_EmailTemplate

Property	Value
Description	Email Template
DisplayName	Email Template
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_emailtemplate`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_enablechatreconnect

Property	Value
Description	This will let customers reconnect to their previous session.
DisplayName	Turn on reconnect to previous chat
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablechatreconnect`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_ocflipswitch`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablechattranscriptdownload

Property	Value
Description	Allow download of transcript
DisplayName	Allow download of transcript
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablechattranscriptdownload`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablechattranscriptdownload`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablechattranscriptemail

Property	Value
Description	Allow email of transcript
DisplayName	Allow email of transcript
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablechattranscriptemail`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablechattranscriptemail`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablecobrowse

Property	Value
Description	Co-browse allows agent and customer to interact on the same web page in real time
DisplayName	Enable Co-browse
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablecobrowse`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablecobrowse`
DefaultValue	False
True Label	Enabled
False Label	Disabled

msdyn_Enablefileattachmentsforagents

Property	Value
Description	Enable file attachments for agents
DisplayName	Enable file attachments for agents
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablefileattachmentsforagents`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablefileattachmentsforagents`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Enablefileattachmentsforcustomers

Property	Value
Description	Enable file attachments for customers
DisplayName	Enable file attachments for customers
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablefileattachmentsforcustomers`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablefileattachmentsforcustomers`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_enablescreensharing

Property	Value
Description	Enable Screen sharing
DisplayName	Enable Screen sharing
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_enablescreensharing`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_enablescreensharing`
DefaultValue	False
True Label	Enabled
False Label	Disabled

msdyn_genericagentdisplayname

Property	Value
Description	Display Agent Generic Name
DisplayName	Display Generic Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_genericagentdisplayname`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_infolabel

Property	Value
Description	Label string indicating user to save the record to add location information
DisplayName	infolabel
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_infolabel`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_Language

Property	Value
Description	Language in which chat widget is rendered
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_language`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192360014
GlobalChoiceName	`msdyn_widgetlanguage`

msdyn_Language Choices/Options

Value	Label
192350000	Auto-Detect
192360014	English

msdyn_livechatconfigId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Chat Widget
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_livechatconfigid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

msdyn_liveworkstreamid

Property	Value
Description	Work Stream Identifier
DisplayName	Work stream
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_liveworkstreamid`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_liveworkstream

msdyn_Mailbox

Property	Value
Description	The mailbox where your email transcripts will be sent from.
DisplayName	Sender Mailbox
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_mailbox`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_mcssurveyurl

Property	Value
Description
DisplayName	MCS Survey URL
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_mcssurveyurl`
RequiredLevel	Recommended
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1000

msdyn_name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_oc_geolocationprovider

Property	Value
Description	Geo Location Provider API Key
DisplayName	Provider API key
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_oc_geolocationprovider`
RequiredLevel	None
Type	Lookup
Targets	msdyn_oc_geolocationprovider

msdyn_ocWidgetLanguage

Property	Value
Description	The language of the chat widget.
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ocwidgetlanguage`
RequiredLevel	ApplicationRequired
Type	Lookup
Targets	msdyn_oclanguage

msdyn_offlinewidgetsubtitle

Property	Value
Description	Description for offline widget subtitle attribute
DisplayName	Offline Widget Subtitle
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_offlinewidgetsubtitle`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_offlinewidgetthemecolor

Property	Value
Description	Description for offline widget theme color attribute
DisplayName	Offline Widget Theme Color
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_offlinewidgetthemecolor`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	19236004
GlobalChoiceName	`msdyn_widgetthemecolor`

msdyn_offlinewidgetthemecolor Choices/Options

Value	Label
19236001	Red
19236002	Blue
19236003	Green
19236004	Black
192350001	Orange
192350002	Pink
192350003	Grey
192350004	Violet
192350005	Brown
192350006	Clay
192350007	Purple
192360017	Teal

msdyn_offlinewidgettitle

Property	Value
Description	Description for offline widget title attribute
DisplayName	Offline Widegt Title
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_offlinewidgettitle`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	4000

msdyn_operatinghourid

Property	Value
Description	Unique identifier for Operating hour associated with Chat widget.
DisplayName	Operating hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_operatinghourid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_operatinghour

msdyn_portalurl

Property	Value
Description	Provide a link to the web portal where your chat is hosted.
DisplayName	Portal URL
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_portalurl`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_positioninqueue_enabled

Property	Value
Description	Enable Position In Queue feature
DisplayName	Show position in queue
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_positioninqueue_enabled`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_positioninqueue_enabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_postchatenabled

Property	Value
Description	Enable Post-Chat (Deprecated)
DisplayName	Post-chat Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postchatenabled`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_postchatenabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurvey`
RequiredLevel	None
Type	Lookup
Targets	msfp_survey

msdyn_PostConversationSurveyBotSurvey

Property	Value
Description	Enable or disable bot survey
DisplayName	Bot Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveybotsurvey`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_postconversationsurveybotsurvey`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurveyBotSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveybotsurveymessagetext`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_PostConversationSurveyBotSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveybotsurveymode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_postconversationsurveymode`

msdyn_PostConversationSurveyBotSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveyEnable

Property	Value
Description	To enable or disable post conversation survey
DisplayName	Enable
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveyenable`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_postconversationsurveyenable`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PostConversationSurveyMessageText

Property	Value
Description	Prefix text for survey link message that will be sent to the user.
DisplayName	Message
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveymessagetext`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	200

msdyn_PostConversationSurveyMode

Property	Value
Description	Mode of the survey to be sent
DisplayName	Survey Mode
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveymode`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_postconversationsurveymode`

msdyn_PostConversationSurveyMode Choices/Options

Value	Label
192350000	Insert survey in conversation
192350001	Send survey link to conversation

msdyn_PostConversationSurveySeparateBotSurvey

Property	Value
Description	Lookup to Dynamics 365 Customer Voice survey field
DisplayName	Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_postconversationsurveyseparatebotsurvey`
RequiredLevel	None
Type	Lookup
Targets	msfp_survey

msdyn_PrechatEnabled

Property	Value
Description	Enable Pre-chat survey feature
DisplayName	Pre-Chat Survey
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_prechatenabled`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_prechatenabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_PreChatQuestionnaireAuthenticated

Property	Value
Description	Prechat Question set for authenticated users
DisplayName	Question Set for Authenticated Users
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_prechatquestionnaireauthenticated`
RequiredLevel	None
Type	Lookup
Targets	msdyn_questionsequence

msdyn_PreChatQuestionnaireUnauthenticated

Property	Value
Description	Prechat Question set for unauthenticated users
DisplayName	Question Set for Unauthenticated Users
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_prechatquestionnaireunauthenticated`
RequiredLevel	None
Type	Lookup
Targets	msdyn_questionsequence

msdyn_proactivechatenabled

Property	Value
Description	Enable Proactive chat for this chat widget
DisplayName	Proactive-chat
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_proactivechatenabled`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_lcwproactive_msdyn_proactivechatenabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_redirectionurl

Property	Value
Description	We'll redirect customers to this webpage.
DisplayName	Redirection URL
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_redirectionurl`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_requestvisitorlocation

Property	Value
Description	Enable Visitor Location Feature
DisplayName	Request visitor location
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_requestvisitorlocation`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_requestvisitorlocation`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_screensharingprovider

Property	Value
Description	Select a screen sharing provider
DisplayName	Screen sharing provider
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_screensharingprovider`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_showagentname

Property	Value
Description	Agent Display Name configuration for the chat widget
DisplayName	Anonymize Agent
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_showagentname`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_livechatconfig_msdyn_showagentname`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_Showwidgetduringofflinehours

Property	Value
Description	Description for show/hide offline widget attribute
DisplayName	Show widget during offline hours
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_showwidgetduringofflinehours`
RequiredLevel	ApplicationRequired
Type	Boolean
GlobalChoiceName	`msdyn_updatedchatwidget_msdyn_showwidgetduringofflinehours`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_surveyprovider

Property	Value
Description
DisplayName	Survey Provider
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_surveyprovider`
RequiredLevel	Recommended
Type	Picklist
DefaultFormValue	600990000
GlobalChoiceName	`msdyn_surveyprovider`

msdyn_surveyprovider Choices/Options

Value	Label
600990000	Customer Voice
600990001	Microsoft Copilot Studio

msdyn_timetoreconnectwithpreviousagent

Property	Value
Description	The previous agent's capacity will be held for this time period.
DisplayName	Reconnect to previous agent for
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_timetoreconnectwithpreviousagent`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_widgetAppId

Property	Value
Description	Widget App Identifier used to identify the chat widget
DisplayName	Widget App Id
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetappid`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetcustomizationconfig

Property	Value
Description	Chat widget customization config
DisplayName	Chat widget customization config
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetcustomizationconfig`
RequiredLevel	ApplicationRequired
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

msdyn_WidgetLocale

Property	Value
Description	The language of the chat widget.
DisplayName	Language
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetlocale`
RequiredLevel	None
Type	Lookup
Targets	msdyn_chatwidgetlanguage

msdyn_widgetPosition

Property	Value
Description	Chat position relative to the page
DisplayName	Position
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetposition`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	192236010
GlobalChoiceName	`msdyn_widgetposition`

msdyn_widgetPosition Choices/Options

Value	Label
192236010	Bottom right
192236011	Bottom left

msdyn_WidgetSnippet

Property	Value
Description	Javascript snippet which can be embedded in a webpage
DisplayName	Widget Snippet
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetsnippet`
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	2000

msdyn_widgetsoundnotification

Property	Value
Description	Enable sound notifications for new incoming messages
DisplayName	Turn on sound notifications
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetsoundnotification`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_widgetsoundnotification`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_widgetSubtitle

Property	Value
Description	Subtitle for the chat widget
DisplayName	Subtitle
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetsubtitle`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetThemeColor

Property	Value
Description	Theme color for the chat widget
DisplayName	Theme Color
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetthemecolor`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	19236002
GlobalChoiceName	`msdyn_widgetthemecolor`

msdyn_widgetThemeColor Choices/Options

Value	Label
19236001	Red
19236002	Blue
19236003	Green
19236004	Black
192350001	Orange
192350002	Pink
192350003	Grey
192350004	Violet
192350005	Brown
192350006	Clay
192350007	Purple
192360017	Teal

msdyn_widgetTitle

Property	Value
Description	Title for the chat widget
DisplayName	Title
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgettitle`
RequiredLevel	ApplicationRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

msdyn_widgetvisualnotification

Property	Value
Description	Enable visual indicators for unread messages
DisplayName	Turn on unread messages indicator
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_widgetvisualnotification`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_msdyn_livechatconfig_widgetvisualnotification`
DefaultValue	False
True Label	Yes
False Label	No

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Chat widget
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_livechatconfig_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Chat widget
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_livechatconfig_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique
ComponentState
CreatedBy
CreatedOn
CreatedOnBehalfBy
IsManaged
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OverwriteTime
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
SolutionId
SupportingSolutionId
VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentidunique`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentstate`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	`componentstate`

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	`ismanaged`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`ismanaged`
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	`overwritetime`
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	`solutionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	`supportingsolutionid`
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

business_unit_msdyn_livechatconfig
lk_msdyn_livechatconfig_createdby
lk_msdyn_livechatconfig_createdonbehalfby
lk_msdyn_livechatconfig_modifiedby
lk_msdyn_livechatconfig_modifiedonbehalfby
msdyn_msdyn_authsettings_msdyn_livechatconfig
msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid
msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale
msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid
msdyn_msdyn_oc_geolocationprovider_msdyn_livechatconfig
msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage
msdyn_msdyn_operatinghour_msdyn_livechatconfig
msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurvey
msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurveySeparateBotSurvey
msdyn_questionseq_msdyn_livechatconf_auth
msdyn_questionseq_msdyn_livechatconf_unauth
owner_msdyn_livechatconfig
team_msdyn_livechatconfig
user_msdyn_livechatconfig

business_unit_msdyn_livechatconfig

One-To-Many Relationship: businessunit business_unit_msdyn_livechatconfig

Property	Value
ReferencedEntity	`businessunit`
ReferencedAttribute	`businessunitid`
ReferencingAttribute	`owningbusinessunit`
ReferencingEntityNavigationPropertyName	`owningbusinessunit`
IsHierarchical
CascadeConfiguration	Archive: `Restrict` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_livechatconfig_createdby

One-To-Many Relationship: systemuser lk_msdyn_livechatconfig_createdby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdby`
ReferencingEntityNavigationPropertyName	`createdby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_livechatconfig_createdonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_livechatconfig_createdonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`createdonbehalfby`
ReferencingEntityNavigationPropertyName	`createdonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_livechatconfig_modifiedby

One-To-Many Relationship: systemuser lk_msdyn_livechatconfig_modifiedby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedby`
ReferencingEntityNavigationPropertyName	`modifiedby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

lk_msdyn_livechatconfig_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_msdyn_livechatconfig_modifiedonbehalfby

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`modifiedonbehalfby`
ReferencingEntityNavigationPropertyName	`modifiedonbehalfby`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_authsettings_msdyn_livechatconfig

One-To-Many Relationship: msdyn_authenticationsettings msdyn_msdyn_authsettings_msdyn_livechatconfig

Property	Value
ReferencedEntity	`msdyn_authenticationsettings`
ReferencedAttribute	`msdyn_authenticationsettingsid`
ReferencingAttribute	`msdyn_authsettingsid`
ReferencingEntityNavigationPropertyName	`msdyn_AuthsettingsId`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid

One-To-Many Relationship: msdyn_azurenotificationhub msdyn_msdyn_azurenotificationhub_msdyn_livechatconfig_azurenotificationhubid

Property	Value
ReferencedEntity	`msdyn_azurenotificationhub`
ReferencedAttribute	`msdyn_azurenotificationhubid`
ReferencingAttribute	`msdyn_azurenotificationhubid`
ReferencingEntityNavigationPropertyName	`msdyn_azurenotificationhubid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale

One-To-Many Relationship: msdyn_chatwidgetlanguage msdyn_msdyn_chatwidgetlanguage_msdyn_livechatconfig_WidgetLocale

Property	Value
ReferencedEntity	`msdyn_chatwidgetlanguage`
ReferencedAttribute	`msdyn_chatwidgetlanguageid`
ReferencingAttribute	`msdyn_widgetlocale`
ReferencingEntityNavigationPropertyName	`msdyn_WidgetLocale`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid

One-To-Many Relationship: msdyn_liveworkstream msdyn_msdyn_liveworkstream_msdyn_livechatconfig_liveworkstreamid

Property	Value
ReferencedEntity	`msdyn_liveworkstream`
ReferencedAttribute	`msdyn_liveworkstreamid`
ReferencingAttribute	`msdyn_liveworkstreamid`
ReferencingEntityNavigationPropertyName	`msdyn_liveworkstreamid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Restrict` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_oc_geolocationprovider_msdyn_livechatconfig

One-To-Many Relationship: msdyn_oc_geolocationprovider msdyn_msdyn_oc_geolocationprovider_msdyn_livechatconfig

Property	Value
ReferencedEntity	`msdyn_oc_geolocationprovider`
ReferencedAttribute	`msdyn_oc_geolocationproviderid`
ReferencingAttribute	`msdyn_oc_geolocationprovider`
ReferencingEntityNavigationPropertyName	`msdyn_oc_geolocationprovider`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage

One-To-Many Relationship: msdyn_oclanguage msdyn_msdyn_oclanguage_msdyn_livechatconfig_ocWidgetLanguage

Property	Value
ReferencedEntity	`msdyn_oclanguage`
ReferencedAttribute	`msdyn_oclanguageid`
ReferencingAttribute	`msdyn_ocwidgetlanguage`
ReferencingEntityNavigationPropertyName	`msdyn_ocWidgetLanguage`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_operatinghour_msdyn_livechatconfig

One-To-Many Relationship: msdyn_operatinghour msdyn_msdyn_operatinghour_msdyn_livechatconfig

Property	Value
ReferencedEntity	`msdyn_operatinghour`
ReferencedAttribute	`msdyn_operatinghourid`
ReferencingAttribute	`msdyn_operatinghourid`
ReferencingEntityNavigationPropertyName	`msdyn_operatinghourid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurvey

One-To-Many Relationship: msfp_survey msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurvey

Property	Value
ReferencedEntity	`msfp_survey`
ReferencedAttribute	`msfp_surveyid`
ReferencingAttribute	`msdyn_postconversationsurvey`
ReferencingEntityNavigationPropertyName	`msdyn_PostConversationSurvey`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurveySeparateBotSurvey

One-To-Many Relationship: msfp_survey msdyn_msfp_survey_msdyn_livechatconfig_PostConversationSurveySeparateBotSurvey

Property	Value
ReferencedEntity	`msfp_survey`
ReferencedAttribute	`msfp_surveyid`
ReferencingAttribute	`msdyn_postconversationsurveyseparatebotsurvey`
ReferencingEntityNavigationPropertyName	`msdyn_PostConversationSurveySeparateBotSurvey`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_questionseq_msdyn_livechatconf_auth

One-To-Many Relationship: msdyn_questionsequence msdyn_questionseq_msdyn_livechatconf_auth

Property	Value
ReferencedEntity	`msdyn_questionsequence`
ReferencedAttribute	`msdyn_questionsequenceid`
ReferencingAttribute	`msdyn_prechatquestionnaireauthenticated`
ReferencingEntityNavigationPropertyName	`msdyn_prechatquestionnaireauthenticated`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_questionseq_msdyn_livechatconf_unauth

One-To-Many Relationship: msdyn_questionsequence msdyn_questionseq_msdyn_livechatconf_unauth

Property	Value
ReferencedEntity	`msdyn_questionsequence`
ReferencedAttribute	`msdyn_questionsequenceid`
ReferencingAttribute	`msdyn_prechatquestionnaireunauthenticated`
ReferencingEntityNavigationPropertyName	`msdyn_prechatquestionnaireunauthenticated`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

owner_msdyn_livechatconfig

One-To-Many Relationship: owner owner_msdyn_livechatconfig

Property	Value
ReferencedEntity	`owner`
ReferencedAttribute	`ownerid`
ReferencingAttribute	`ownerid`
ReferencingEntityNavigationPropertyName	`ownerid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

team_msdyn_livechatconfig

One-To-Many Relationship: team team_msdyn_livechatconfig

Property	Value
ReferencedEntity	`team`
ReferencedAttribute	`teamid`
ReferencingAttribute	`owningteam`
ReferencingEntityNavigationPropertyName	`owningteam`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

user_msdyn_livechatconfig

One-To-Many Relationship: systemuser user_msdyn_livechatconfig

Property	Value
ReferencedEntity	`systemuser`
ReferencedAttribute	`systemuserid`
ReferencingAttribute	`owninguser`
ReferencingEntityNavigationPropertyName	`owninguser`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `NoCascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_livechatconfig_AsyncOperations
msdyn_livechatconfig_BulkDeleteFailures
msdyn_livechatconfig_MailboxTrackingFolders
msdyn_livechatconfig_msdyn_ocsystemmessage
msdyn_livechatconfig_msdyn_questionsequence
msdyn_livechatconfig_PrincipalObjectAttributeAccesses
msdyn_livechatconfig_ProcessSession
msdyn_livechatconfig_SyncErrors
msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse
msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid

msdyn_livechatconfig_AsyncOperations

Many-To-One Relationship: asyncoperation msdyn_livechatconfig_AsyncOperations

Property	Value
ReferencingEntity	`asyncoperation`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_AsyncOperations`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure msdyn_livechatconfig_BulkDeleteFailures

Property	Value
ReferencingEntity	`bulkdeletefailure`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_BulkDeleteFailures`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder msdyn_livechatconfig_MailboxTrackingFolders

Property	Value
ReferencingEntity	`mailboxtrackingfolder`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_MailboxTrackingFolders`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_msdyn_ocsystemmessage

Many-To-One Relationship: msdyn_ocsystemmessage msdyn_livechatconfig_msdyn_ocsystemmessage

Property	Value
ReferencingEntity	`msdyn_ocsystemmessage`
ReferencingAttribute	`msdyn_widgetid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_msdyn_ocsystemmessage`
IsCustomizable	`False`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_msdyn_questionsequence

Many-To-One Relationship: msdyn_questionsequence msdyn_livechatconfig_msdyn_questionsequence

Property	Value
ReferencingEntity	`msdyn_questionsequence`
ReferencingAttribute	`msdyn_chatengagementtochatsequenceid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_msdyn_questionsequence`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess msdyn_livechatconfig_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	`principalobjectattributeaccess`
ReferencingAttribute	`objectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_PrincipalObjectAttributeAccesses`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_ProcessSession

Many-To-One Relationship: processsession msdyn_livechatconfig_ProcessSession

Property	Value
ReferencingEntity	`processsession`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_ProcessSession`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_livechatconfig_SyncErrors

Many-To-One Relationship: syncerror msdyn_livechatconfig_SyncErrors

Property	Value
ReferencingEntity	`syncerror`
ReferencingAttribute	`regardingobjectid`
ReferencedEntityNavigationPropertyName	`msdyn_livechatconfig_SyncErrors`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `DoNotDisplay` Group: `Details` Label: MenuId: null Order: QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse

Many-To-One Relationship: msdyn_chatquestionnaireresponse msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse

Property	Value
ReferencingEntity	`msdyn_chatquestionnaireresponse`
ReferencingAttribute	`msdyn_livechatconfigid`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_livechatconfig_msdyn_chatquestionnaireresponse`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid

Many-To-One Relationship: msdyn_livechatwidgetlocation msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid

Property	Value
ReferencingEntity	`msdyn_livechatwidgetlocation`
ReferencingAttribute	`msdyn_livechatconfigid`
ReferencedEntityNavigationPropertyName	`msdyn_msdyn_livechatconfig_msdyn_livechatwidgetlocation_livechatconfigid`
IsCustomizable	`True`
AssociatedMenuConfiguration	AvailableOffline: True Behavior: `UseCollectionName` Group: `Details` Label: MenuId: null Order: 10000 QueryApi: null ViewId: `00000000-0000-0000-0000-000000000000`

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Last updated on 2025-08-29