Provisioning State (msdyn_ocprovisioningstate) table/entity reference (Microsoft Dynamics 365 Customer Service)

Provisioning state

Note

The Microsoft Dynamics 365 Customer Service Provisioning State (msdyn_ocprovisioningstate) table extends the Microsoft Dynamics 365 Provisioning State (msdyn_ocprovisioningstate) table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

msdyn_AutomatedCallingStatus
msdyn_communicationprovidersettingid
msdyn_exceptiondetails
msdyn_gatekeeperstatus
msdyn_gatekeeperstatusreason
msdyn_ocfbapplicationid
msdyn_ocfbpageid
msdyn_oclinechannelconfigid
msdyn_octeamschannelconfigid
msdyn_ocwhatsappchannelaccountId
msdyn_phonenumberid
msdyn_voicechannelsettingid

msdyn_AutomatedCallingStatus

Property	Value
Description	Automated Calling Status for Heavy Metal Migration Automated Calling feature.
DisplayName	Automated Calling Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_automatedcallingstatus`
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	0
GlobalChoiceName	`msdyn_ocprovisioningstate_msdyn_automatedcallingstatus`

msdyn_AutomatedCallingStatus Choices/Options

Value	Label
0	NotTested
1	Success
2	Failure
3	InProgress

msdyn_communicationprovidersettingid

Property	Value
Description	Related Communication Provider Settings
DisplayName	CommunicationProviderSettings
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_communicationprovidersettingid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_occommunicationprovidersetting

msdyn_exceptiondetails

Property	Value
Description	Exception Details during channel provisioning
DisplayName	Error Message (Deprecated)
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_exceptiondetails`
RequiredLevel	ApplicationRequired
Type	Memo
Format	TextArea
FormatName	TextArea
ImeMode	Auto
IsLocalizable	False
MaxLength	8192

msdyn_gatekeeperstatus

Property	Value
Description	Provisioning Status for GateKeeper
DisplayName	GateKeeper Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_gatekeeperstatus`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_ocprovisioningstate_msdyn_gatekeeperstatus`

msdyn_gatekeeperstatus Choices/Options

Value	Label
715240000	Active
715240001	Inactive

msdyn_gatekeeperstatusreason

Property	Value
Description	Provisioning Status Reason for GateKeeper
DisplayName	GateKeeper Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_gatekeeperstatusreason`
RequiredLevel	None
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	`msdyn_ocprovisioningstate_msdyn_gatekeeperstatusreason`

msdyn_gatekeeperstatusreason Choices/Options

Value	Label
0	Running
1	Error
2	Deprovisioned

msdyn_ocfbapplicationid

Property	Value
Description	Related Facebook application
DisplayName	Facebook Application
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ocfbapplicationid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocfbapplication

msdyn_ocfbpageid

Property	Value
Description	Related Facebook page
DisplayName	Facebook Page
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ocfbpageid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocfbpage

msdyn_oclinechannelconfigid

Property	Value
Description	Related Line Channel
DisplayName	Line Channel
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_oclinechannelconfigid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_oclinechannelconfig

msdyn_octeamschannelconfigid

Property	Value
Description	Related Teams Channel
DisplayName	Teams Channel
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_octeamschannelconfigid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_octeamschannelconfig

msdyn_ocwhatsappchannelaccountId

Property	Value
Description	Related WhatsApp Account
DisplayName	WhatsApp Account
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_ocwhatsappchannelaccountid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocwhatsappchannelaccount

msdyn_phonenumberid

Property	Value
Description	Related Phone Number
DisplayName	Phone Number
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_phonenumberid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocphonenumber

msdyn_voicechannelsettingid

Property	Value
Description
DisplayName	voicechannelsettingsid
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_voicechannelsettingid`
RequiredLevel	None
Type	Lookup
Targets	msdyn_ocvoicechannelsetting

Customized columns/attributes

Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

statuscode

Changes from statuscode (Microsoft Dynamics 365)

statuscode Choices/Options

Value	Details
192350005	Label: Deprovisioning
192350006	Label: Deprovisioned State: 1

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_msdyn_occommunicationprovidersetting_msdyn_ocprovisioningstate_communicationprovidersettingid
msdyn_msdyn_ocfbapplication_msdyn_ocprovisioningstate
msdyn_msdyn_ocfbpage_msdyn_ocprovisioningstate
msdyn_msdyn_ocphonenumber_msdyn_ocprovisioningstate_phonenumberid
msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid
msdyn_oclinechannelconfig_msdyn_ocprovisioningstate_oclinechannelconfigid
msdyn_octeamschannelconfig_msdyn_ocprovisioningstate_octeamschannelconfigid
msdyn_ocwhatsappchannelaccount_msdyn_ocprovisioningstate_msdyn_ocwhatsappchannelaccountId

msdyn_msdyn_occommunicationprovidersetting_msdyn_ocprovisioningstate_communicationprovidersettingid

One-To-Many Relationship: msdyn_occommunicationprovidersetting msdyn_msdyn_occommunicationprovidersetting_msdyn_ocprovisioningstate_communicationprovidersettingid

Property	Value
ReferencedEntity	`msdyn_occommunicationprovidersetting`
ReferencedAttribute	`msdyn_occommunicationprovidersettingid`
ReferencingAttribute	`msdyn_communicationprovidersettingid`
ReferencingEntityNavigationPropertyName	`msdyn_communicationprovidersettingid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_ocfbapplication_msdyn_ocprovisioningstate

One-To-Many Relationship: msdyn_ocfbapplication msdyn_msdyn_ocfbapplication_msdyn_ocprovisioningstate

Property	Value
ReferencedEntity	`msdyn_ocfbapplication`
ReferencedAttribute	`msdyn_ocfbapplicationid`
ReferencingAttribute	`msdyn_ocfbapplicationid`
ReferencingEntityNavigationPropertyName	`msdyn_ocfbapplicationid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_ocfbpage_msdyn_ocprovisioningstate

One-To-Many Relationship: msdyn_ocfbpage msdyn_msdyn_ocfbpage_msdyn_ocprovisioningstate

Property	Value
ReferencedEntity	`msdyn_ocfbpage`
ReferencedAttribute	`msdyn_ocfbpageid`
ReferencingAttribute	`msdyn_ocfbpageid`
ReferencingEntityNavigationPropertyName	`msdyn_ocfbpageid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_ocphonenumber_msdyn_ocprovisioningstate_phonenumberid

One-To-Many Relationship: msdyn_ocphonenumber msdyn_msdyn_ocphonenumber_msdyn_ocprovisioningstate_phonenumberid

Property	Value
ReferencedEntity	`msdyn_ocphonenumber`
ReferencedAttribute	`msdyn_ocphonenumberid`
ReferencingAttribute	`msdyn_phonenumberid`
ReferencingEntityNavigationPropertyName	`msdyn_phonenumberid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid

One-To-Many Relationship: msdyn_ocvoicechannelsetting msdyn_msdyn_ocvoicechannelsetting_msdyn_ocprovisioningstate_voicechannelsettingid

Property	Value
ReferencedEntity	`msdyn_ocvoicechannelsetting`
ReferencedAttribute	`msdyn_ocvoicechannelsettingid`
ReferencingAttribute	`msdyn_voicechannelsettingid`
ReferencingEntityNavigationPropertyName	`msdyn_voicechannelsettingid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_oclinechannelconfig_msdyn_ocprovisioningstate_oclinechannelconfigid

One-To-Many Relationship: msdyn_oclinechannelconfig msdyn_oclinechannelconfig_msdyn_ocprovisioningstate_oclinechannelconfigid

Property	Value
ReferencedEntity	`msdyn_oclinechannelconfig`
ReferencedAttribute	`msdyn_oclinechannelconfigid`
ReferencingAttribute	`msdyn_oclinechannelconfigid`
ReferencingEntityNavigationPropertyName	`msdyn_oclinechannelconfigid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_octeamschannelconfig_msdyn_ocprovisioningstate_octeamschannelconfigid

One-To-Many Relationship: msdyn_octeamschannelconfig msdyn_octeamschannelconfig_msdyn_ocprovisioningstate_octeamschannelconfigid

Property	Value
ReferencedEntity	`msdyn_octeamschannelconfig`
ReferencedAttribute	`msdyn_octeamschannelconfigid`
ReferencingAttribute	`msdyn_octeamschannelconfigid`
ReferencingEntityNavigationPropertyName	`msdyn_octeamschannelconfigid`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_ocwhatsappchannelaccount_msdyn_ocprovisioningstate_msdyn_ocwhatsappchannelaccountId

One-To-Many Relationship: msdyn_ocwhatsappchannelaccount msdyn_ocwhatsappchannelaccount_msdyn_ocprovisioningstate_msdyn_ocwhatsappchannelaccountId

Property	Value
ReferencedEntity	`msdyn_ocwhatsappchannelaccount`
ReferencedAttribute	`msdyn_ocwhatsappchannelaccountid`
ReferencingAttribute	`msdyn_ocwhatsappchannelaccountid`
ReferencingEntityNavigationPropertyName	`msdyn_ocwhatsappchannelaccountId`
IsHierarchical
CascadeConfiguration	Archive: `NoCascade` Assign: `NoCascade` Delete: `Cascade` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

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Last updated on 2025-08-30