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Users in a session interacting with the customer
Note
The Microsoft Dynamics 365 Customer Service Session participant (msdyn_sessionparticipant) table extends the Microsoft Dynamics 365 Session participant (msdyn_sessionparticipant) table.
Customized columns/attributes
Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
msdyn_externalparticipantchanneltype
Changes from msdyn_externalparticipantchanneltype (Microsoft Dynamics 365)
msdyn_externalparticipantchanneltype Choices/Options
| Value | Label |
|---|---|
| 426120001 | Microsoft Teams |
See also
Dataverse table/entity reference
Dataverse Web API Reference