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Entitlement Channel (EntitlementChannel) table/entity reference (Microsoft Dynamics 365)

Defines the amount and type of support for a channel.

Messages

The following table lists the messages for the Entitlement Channel (EntitlementChannel) table. Messages represent operations that can be performed on the table. They may also be events.

Name
Is Event?		 Web API Operation SDK for .NET
Associate
Event: True		 Associate records Associate records
Create
Event: True		 POST /entitlementchannels
See Create		 Create records
CreateMultiple
Event: True		 CreateMultiple CreateMultipleRequest
Delete
Event: True		 DELETE /entitlementchannels(entitlementchannelid)
See Delete		 Delete records
Disassociate
Event: True		 Disassociate records Disassociate records
Retrieve
Event: True		 GET /entitlementchannels(entitlementchannelid)
See Retrieve		 Retrieve records
RetrieveMultiple
Event: True		 GET /entitlementchannels
See Query data		 Query data
Update
Event: True		 PATCH /entitlementchannels(entitlementchannelid)
See Update		 Update records
UpdateMultiple
Event: True		 UpdateMultiple UpdateMultipleRequest
Upsert
Event: False		 PATCH /entitlementchannels(entitlementchannelid)
See Upsert a table row		 UpsertRequest
UpsertMultiple
Event: False		 UpsertMultiple UpsertMultipleRequest

Properties

The following table lists selected properties for the Entitlement Channel (EntitlementChannel) table.

Property Value
DisplayName Entitlement Channel
DisplayCollectionName Entitlement Channels
SchemaName EntitlementChannel
CollectionSchemaName EntitlementChannels
EntitySetName entitlementchannels
LogicalName entitlementchannel
LogicalCollectionName entitlementchannels
PrimaryIdAttribute entitlementchannelid
PrimaryNameAttribute name
TableType Standard
OwnershipType UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

Channel

Property Value
Description Select a channel for which you are defining the entitlement terms.
DisplayName Name
IsValidForForm True
IsValidForRead True
LogicalName channel
RequiredLevel SystemRequired
Type Picklist
DefaultFormValue -1
GlobalChoiceName incident_caseorigincode

Channel Choices/Options

Value Label
1 Phone
2 Email
3 Web
2483 Facebook
3986 Twitter
700610000 IoT

EntitlementChannelId

Property Value
Description Unique identifier for entity instances
DisplayName Entitlement Channel
IsValidForForm False
IsValidForRead True
LogicalName entitlementchannelid
RequiredLevel SystemRequired
Type Uniqueidentifier

EntitlementId

Property Value
Description Unique identifier for Entitlement associated with Entitlement Channel.
DisplayName Entitlement
IsValidForForm True
IsValidForRead True
LogicalName entitlementid
RequiredLevel ApplicationRequired
Type Lookup
Targets entitlement

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
IsValidForForm False
IsValidForRead True
LogicalName importsequencenumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -2147483648

Name

Property Value
Description The name of the custom entity.
DisplayName Entitlement Channel Name
IsValidForForm True
IsValidForRead True
LogicalName name
RequiredLevel None
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OverriddenCreatedOn

Property Value
Description Date and time that the record was migrated.
DisplayName Record Created On
IsValidForForm False
IsValidForRead True
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateOnly
ImeMode Inactive
SourceTypeMask 0

OwnerId

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm False
IsValidForRead True
LogicalName ownerid
RequiredLevel None
Type Owner
Targets systemuser, team

RemainingTerms

Property Value
Description Type the total number of entitlement terms that are left.
DisplayName Remaining Terms
IsValidForForm True
IsValidForRead True
LogicalName remainingterms
RequiredLevel None
Type Decimal
ImeMode Disabled
MaxValue 100000000000
MinValue -100000000000
Precision 2
SourceTypeMask 0

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

TotalTerms

Property Value
Description Type the total number of entitlement terms.
DisplayName Total Terms
IsValidForForm True
IsValidForRead True
LogicalName totalterms
RequiredLevel None
Type Decimal
ImeMode Disabled
MaxValue 100000000000
MinValue 0
Precision 2
SourceTypeMask 0

TransactionCurrencyId

Property Value
Description Unique identifier of the currency associated with the incident.
DisplayName Currency
IsValidForForm True
IsValidForRead True
LogicalName transactioncurrencyid
RequiredLevel None
Type Lookup
Targets transactioncurrency

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
RequiredLevel None
Type Integer
MaxValue 2147483647
MinValue -1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

CreatedBy

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Type Lookup
Targets systemuser

CreatedOn

Property Value
Description Date and time when the record was created.
DisplayName Created On
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

CreatedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

ExchangeRate

Property Value
Description Exchange rate for the currency associated with the incident with respect to the base currency.
DisplayName Exchange Rate
IsValidForForm True
IsValidForRead True
LogicalName exchangerate
RequiredLevel None
Type Decimal
ImeMode Disabled
MaxValue 100000000000
MinValue 1E-12
Precision 12
SourceTypeMask 0

ModifiedBy

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Type Lookup
Targets systemuser

ModifiedOn

Property Value
Description Date and time when the record was modified.
DisplayName Modified On
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime
CanChangeDateTimeBehavior False
DateTimeBehavior UserLocal
Format DateAndTime
ImeMode Inactive
SourceTypeMask 0

ModifiedOnBehalfBy

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Type Lookup
Targets systemuser

OrganizationId

Property Value
Description Unique identifier of the organization with which the entitlement channel is associated.
DisplayName Organization
IsValidForForm False
IsValidForRead True
LogicalName organizationid
RequiredLevel SystemRequired
Type Lookup
Targets organization

OwnerIdName

Property Value
Description Name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridname
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwnerIdType

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

OwnerIdYomiName

Property Value
Description Yomi name of the owner
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
RequiredLevel SystemRequired
Type String
Format Text
FormatName Text
ImeMode Auto
IsLocalizable False
MaxLength 100

OwningBusinessUnit

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel ApplicationRequired
Type Lookup
Targets

OwningTeam

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Type Lookup
Targets team

OwningUser

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel ApplicationRequired
Type Lookup
Targets

VersionNumber

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
RequiredLevel None
Type BigInt
MaxValue 9223372036854775807
MinValue -9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

entitlement_entitlementchannel_EntitlementId

One-To-Many Relationship: entitlement entitlement_entitlementchannel_EntitlementId

Property Value
ReferencedEntity entitlement
ReferencedAttribute entitlementid
ReferencingAttribute entitlementid
ReferencingEntityNavigationPropertyName entitlementid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

entitlementchannel_organization

One-To-Many Relationship: organization entitlementchannel_organization

Property Value
ReferencedEntity organization
ReferencedAttribute organizationid
ReferencingAttribute organizationid
ReferencingEntityNavigationPropertyName organizationid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_entitlementchannel_createdby

One-To-Many Relationship: systemuser lk_entitlementchannel_createdby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdby
ReferencingEntityNavigationPropertyName createdby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_entitlementchannel_createdonbehalfby

One-To-Many Relationship: systemuser lk_entitlementchannel_createdonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute createdonbehalfby
ReferencingEntityNavigationPropertyName createdonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_entitlementchannel_modifiedby

One-To-Many Relationship: systemuser lk_entitlementchannel_modifiedby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedby
ReferencingEntityNavigationPropertyName modifiedby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

lk_entitlementchannel_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_entitlementchannel_modifiedonbehalfby

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute modifiedonbehalfby
ReferencingEntityNavigationPropertyName modifiedonbehalfby
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

team_entitlementchannel

One-To-Many Relationship: team team_entitlementchannel

Property Value
ReferencedEntity team
ReferencedAttribute teamid
ReferencingAttribute owningteam
ReferencingEntityNavigationPropertyName owningteam
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

TransactionCurrency_entitlementchannel

One-To-Many Relationship: transactioncurrency TransactionCurrency_entitlementchannel

Property Value
ReferencedEntity transactioncurrency
ReferencedAttribute transactioncurrencyid
ReferencingAttribute transactioncurrencyid
ReferencingEntityNavigationPropertyName transactioncurrencyid
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: Restrict
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

user_entitlementchannel

One-To-Many Relationship: systemuser user_entitlementchannel

Property Value
ReferencedEntity systemuser
ReferencedAttribute systemuserid
ReferencingAttribute owninguser
ReferencingEntityNavigationPropertyName owninguser
IsHierarchical
CascadeConfiguration Archive: NoCascade
Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
RollupView: NoCascade
Share: NoCascade
Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

entitlementchannel_Annotations

Many-To-One Relationship: annotation entitlementchannel_Annotations

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName entitlementchannel_Annotations
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_AsyncOperations

Many-To-One Relationship: asyncoperation entitlementchannel_AsyncOperations

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName entitlementchannel_AsyncOperations
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure entitlementchannel_BulkDeleteFailures

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName entitlementchannel_BulkDeleteFailures
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_connections1

Many-To-One Relationship: connection entitlementchannel_connections1

Property Value
ReferencingEntity connection
ReferencingAttribute record1id
ReferencedEntityNavigationPropertyName entitlementchannel_connections1
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 100
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_connections2

Many-To-One Relationship: connection entitlementchannel_connections2

Property Value
ReferencingEntity connection
ReferencingAttribute record2id
ReferencedEntityNavigationPropertyName entitlementchannel_connections2
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord entitlementchannel_DuplicateBaseRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
ReferencedEntityNavigationPropertyName entitlementchannel_DuplicateBaseRecord
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord entitlementchannel_DuplicateMatchingRecord

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
ReferencedEntityNavigationPropertyName entitlementchannel_DuplicateMatchingRecord
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder entitlementchannel_MailboxTrackingFolders

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName entitlementchannel_MailboxTrackingFolders
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess entitlementchannel_PrincipalObjectAttributeAccesses

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
ReferencedEntityNavigationPropertyName entitlementchannel_PrincipalObjectAttributeAccesses
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_ProcessSession

Many-To-One Relationship: processsession entitlementchannel_ProcessSession

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName entitlementchannel_ProcessSession
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

entitlementchannel_SyncErrors

Many-To-One Relationship: syncerror entitlementchannel_SyncErrors

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
ReferencedEntityNavigationPropertyName entitlementchannel_SyncErrors
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference

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