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Service request case associated with a contract.
Note
The Microsoft Dynamics 365 Field Service Case (Incident) table extends the Microsoft Dynamics 365 Case (Incident) table.
Writable columns/attributes
These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
msdyn_FunctionalLocation
| Property | Value |
|---|---|
| Description | Case's functional location |
| DisplayName | Functional Location |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_functionallocation |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_functionallocation |
msdyn_IncidentType
| Property | Value |
|---|---|
| Description | Unique identifier for Incident Type associated with Case. |
| DisplayName | Incident Type |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | msdyn_incidenttype |
| RequiredLevel | None |
| Type | Lookup |
| Targets | msdyn_incidenttype |
Many-to-One relationships
These relationships are many-to-one. Listed by SchemaName.
- msdyn_msdyn_functionallocation_incident_FunctionalLocation
- msdyn_msdyn_incidenttype_incident_IncidentType
msdyn_msdyn_functionallocation_incident_FunctionalLocation
One-To-Many Relationship: msdyn_functionallocation msdyn_msdyn_functionallocation_incident_FunctionalLocation
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_functionallocation |
| ReferencedAttribute | msdyn_functionallocationid |
| ReferencingAttribute | msdyn_functionallocation |
| ReferencingEntityNavigationPropertyName | msdyn_FunctionalLocation |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
msdyn_msdyn_incidenttype_incident_IncidentType
One-To-Many Relationship: msdyn_incidenttype msdyn_msdyn_incidenttype_incident_IncidentType
| Property | Value |
|---|---|
| ReferencedEntity | msdyn_incidenttype |
| ReferencedAttribute | msdyn_incidenttypeid |
| ReferencingAttribute | msdyn_incidenttype |
| ReferencingEntityNavigationPropertyName | msdyn_incidenttype |
| IsHierarchical | |
| CascadeConfiguration | Archive: NoCascadeAssign: NoCascadeDelete: RemoveLinkMerge: NoCascadeReparent: NoCascadeRollupView: NoCascadeShare: NoCascadeUnshare: NoCascade |
One-to-Many relationships
These relationships are one-to-many. Listed by SchemaName.
- incident_msdyn_bookingalerts
- msdyn_incident_msdyn_inspectioninstance_CaseId
- msdyn_incident_msdyn_workorder_ServiceRequest
incident_msdyn_bookingalerts
Many-To-One Relationship: msdyn_bookingalert incident_msdyn_bookingalerts
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_bookingalert |
| ReferencingAttribute | regardingobjectid |
| ReferencedEntityNavigationPropertyName | incident_msdyn_bookingalerts |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObjectViewId: 00000000-0000-0000-00aa-000010001903 |
msdyn_incident_msdyn_inspectioninstance_CaseId
Many-To-One Relationship: msdyn_inspectioninstance msdyn_incident_msdyn_inspectioninstance_CaseId
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_inspectioninstance |
| ReferencingAttribute | msdyn_caseid |
| ReferencedEntityNavigationPropertyName | msdyn_incident_msdyn_inspectioninstance_CaseId |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: DoNotDisplayGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
msdyn_incident_msdyn_workorder_ServiceRequest
Many-To-One Relationship: msdyn_workorder msdyn_incident_msdyn_workorder_ServiceRequest
| Property | Value |
|---|---|
| ReferencingEntity | msdyn_workorder |
| ReferencingAttribute | msdyn_servicerequest |
| ReferencedEntityNavigationPropertyName | msdyn_incident_msdyn_workorder_ServiceRequest |
| IsCustomizable | True |
| AssociatedMenuConfiguration | AvailableOffline: True Behavior: UseCollectionNameGroup: DetailsLabel: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000 |
See also
Dataverse table/entity reference
Dataverse Web API Reference