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Troubleshoot issues related to solution awareness

Note

Community interest groups have now moved from Yammer to Microsoft Viva Engage. To join a Viva Engage community and take part in the latest discussions, fill out the Request access to Finance and Operations Viva Engage Community form and choose the community you want to join.

This article provides troubleshooting information for dual-write integration between finance and operations apps and Dataverse. Specifically, it provides information that can help you fix issues that are related to solution awareness.

Important

Some of the issues that this article addresses might require either the system admin role or Microsoft Microsoft Entra tenant admin credentials. The section for each issue explains whether a specific role or credentials are required.

Error on the Dual-write page

On the Dual-write page, you might receive an error message that resembles the following example:

The entity with a name 'msdyn_dualwriteentitymap' with namemapping='Logical' was not found in the MetadataCache.

To fix the issue, make sure that the dual-write core solution is installed in Dataverse. The dual-write core solution is a prerequisite for solution awareness.