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Enable self-checkout in Store Commerce app

Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 29, 2024 -

Business value

Point-of-sale (POS) customers can turn on kiosk-based self-checkout on the Store Commerce app in Dynamics 365 Commerce to reuse existing workflows. This functionality allows customers to enable self-checkout for items that customers scan and pay for by credit or debit card.

Feature details

The release includes the following capabilities that enable customers to turn on self-checkout:

  • Enable out-of-the-box, customer-facing self-checkout layout by using Commerce headquarters configuration.
  • Enable the ability to scan and add items to the cart.
  • Enable the lookup of nonbarcoded items by item code.
  • Browse products to add to the cart.
  • Scan loyalty cards and associate customers with the transactions.
  • Block certain products from being offered in self-checkout.
  • Provide cashier assistance flow for void, override, and suspend operations.
  • Accept payment by credit or debit card.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Enable self-checkout in the Store Commerce app (docs)