Extend Copilot with plugins

Enabled for	Public preview	Early access	General availability
Users by admins, makers, or analysts	Apr 30, 2024	-	-

Business value

Your customer service representatives rely on data and information from a wide variety of systems. When you connect Dataverse to Copilot through plugins, your agents can securely access data from these systems with Copilot.

Feature details

With plugins for Copilot in Customer Service, you can reduce the need for customer service representatives to switch to other tabs and tools to do their work. The plugins help improve resolution time and customer satisfaction.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Enable plugins for generative AI (docs)