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Improve network reliability with enhanced network insights

Enabled for Public preview General availability
Admins, makers, marketers, or analysts, automatically - Mar 28, 2025

Business value

Administrators rely on the health check feature of the Store Commerce app to gain insights into the overall status of the network and other hardware peripherals. Offline readiness and business continuity are crucial for maintaining service levels and customer satisfaction during network issues. Store employees need to know if their devices are prepared for offline mode to ensure seamless transitions and uninterrupted operations.

This feature introduces a new view for network health checks that displays CSU processing times and information from network information and platform-specific APIs. With these additional insights, store employees are able to determine whether performance issues are caused by network or server problems, understand why the offline switch is unavailable, and receive recommended actions.

Feature details

With this feature, your store associates and managers will see the following improvements in Store Commerce health check:

  • A new view for displaying information from the network information API and platform-specific API.
  • New charts for Connection types, Connection history, and WIFI signal insights for providing detailed network insights for effective troubleshooting of app issues related to network fluctuations.
  • Retry logic added for failed CSU requests in case of random intermittent network failures.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.