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| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Jul 28, 2025 |
Sep 12, 2025 |
Business value
You can now improve order accuracy and speed up fulfillment by letting your order processors search for products using familiar external identifiers. Whether you're working with globally recognized codes like GTIN, UPC, or EAN, or customer-specific product IDs, your team can find products faster and reduce entry errors. This streamlines your operations and supports seamless integration with marketplaces and supplier systems.
Feature details
Enhance product discoverability and streamline integrations by letting order processors find products based on external item identifiers. External identifiers are product names or IDs that differ from those used internally at your company.
External identifiers could be globally recognized codes (such as GTIN, UPC, EAN, ISBN or MPN) that uniquely identify products across systems, suppliers, and marketplaces. This capability is especially valuable in e-commerce, inventory management, and API-based integrations, where consistent product referencing is critical. Alternatively, you can set up customer-specific identifiers to make it easier to communicate with specific customers using the names and IDs that they are accustomed to using internally at their companies.
Once your external identifiers are set up, order clerks/processors can use them to search for products when adding lines to a sales order. This improves accuracy during order entry, reduces mismatches, and supports seamless data exchange with third-party platforms like marketplaces or supplier catalogs. It also enhances the user experience by enabling faster, more reliable product lookup and supports compliance with marketplace listing standards.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.
Tell us what you think
Help us improve Dynamics 365 Supply Chain Management by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://experience.dynamics.com/ideas/idea/?ideaid=ce7256cb-7412-e811-80c0-00155d7cd0b4.
Additional resources
Use external item identifiers to add products to orders (docs)