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Dialogs are a helpful paradigm in Teams which improve interactions between your agent and users. When dialogs are invoked, they pop open a window for a user in the Teams client. The content of the dialog can be supplied by the agent application.
Note
In Teams client v1, dialogs were called task modules. They may occasionaly be used synonymously.
Key benefits
Dialogs pop open for a user in the Teams client. This means in group-settings, dialog actions are not visible to other users in the channel, reducing clutter.
Interactions like filling out complex forms, or multi-step forms where each step depends on the previous step are excellent use cases for dialogs.
The content for the dialog can be hard-coded in, or fetched at runtime. This makes them extremely flexible and powerful.