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Reset environment

Reset a sandbox environment to delete and reprovision it. Consider a reset when you want to:

  • Create a new project
  • Free up storage space
  • Remove an environment containing personal data

Important

  • You can only reset sandbox and developer environments.
  • A reset permanently deletes environment components such as canvas apps, flows, custom connectors, connections, and backups.

An example scenario

Thomas looks at the storage consumed by the various Contoso environments. Thomas is concerned that they might run out of space in one of their production environments. Thomas also wants to free up some space to give the production environment some extra storage. Thomas is also notified that the Legal department has a retention policy regarding the use of production data in test environments.

After contacting Elisa, Thomas resets the Sales department's complete sandbox environment. The environment is reprovisioned to factory settings. It's now ready for future use as a sandbox environment for a future project.

To reset an environment

  1. Sign in to the Power Platform admin center using Environment Admin or System Administrator role credentials.

  2. In the navigation pane, select Manage.

  3. In the Manage pane, select Environments.

  4. Select an environment to reset.

  5. Select Reset from the top menu bar.

    Reset menu.

  6. On the Reset environment page, adjust the environment settings as needed and then select Reset.

    Warning

    The sandbox environment is deleted and reset to factory settings. You can't recover any deleted data.

  7. Select Confirm to reset the selected environment.

The reset process starts.

Reset environment status.