Add Confluence unstructured Spaces and Pages content as a knowledge source

Enabled for	Public preview	General availability
Users by admins, makers, or analysts	May 19, 2025	-

Business value

Save time and increase productivity by using natural language queries in agents to access spaces and pages data that previously required navigating to Confluence client sources. Now you can integrate all knowledge data in an agent with other data sources to provide a single experience for information across multiple sources.

Feature details

With this capability, makers can use Confluence Spaces and Pages content in unstructured storage as a knowledge source for their agents in Copilot Studio.

This capability enables agents to provide high-quality answers based on operational data within your Confluence configuration.

Administrators can manage access to this data by configuring the Confluence connector in the Administration Portal.

Makers can connect to Confluence as a knowledge source and select unstructured Spaces and Pages content that the agent uses when generating results or answering queries. You configure connections to knowledge sources within Copilot Studio when you create a new agent or configure or update an existing agent.

Dataverse processes and indexes content so it can give accurate, detailed results to natural language queries from agent users. Users get answers only from data they can access. The system checks user access tokens against Confluence content before it returns a response. Users can access the original articles through citation references.

Scheduled sync keeps the knowledge base data up to date, within a 4-6 hour window.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Additional resources

Confluence knowledge source (docs)