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| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Jun 17, 2025 |
- |
Business value
Improve the effectiveness of your copilot by using enhanced insights to understand how your copilot helps your users. Get AI-based insights that guide you on improvements so you can maximize your business goals.
Feature details
Copilot admins and makers can get actionable insights directly on the agent's Analytics page:
- See insights for unanswered Generative AI questions.
- Get insights that focus on specific themes of questions.
- Receive guidance on how to fix the issue and boost performance.
- View the list of related conversations with unanswered questions so you can easily investigate the issue.
Insights are generated daily by checking all Gen AI unanswered questions from the past seven days.
This feature doesn't support SharePoint and Graph Connector knowledge sources.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.