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Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
Jul 31, 2025 |
Oct 2025 |
Business value
By integrating human input seamlessly into automated processes via structured forms delivered through Outlook, organizations can accelerate resolution times, improve data quality, and maintain momentum in complex workflows that require human judgment.
Feature details
The Request for Information action empowers businesses to build more resilient and intelligent automations by enabling agents to pause mid-flow and collect missing or critical data directly from users. This reduces flow failures caused by incomplete inputs, eliminates the need for manual restarts, and ensures that decisions are made with complete, accurate information.
The action is available in agent flows and is called Request for Information. The action introduces a human-in-the-loop step, allowing agents to pause execution and collect specific maker-defined input from people. The inputs can be in the form of text, numbers, email addresses, binary inputs and more.
Geographic areas
Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.
Language availability
Visit the Explore Feature Language report for information on this feature's availability.