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This error occurs when the ClearQuest converter is unable to connect by using the connection information specified in the converter configuration file.
To correct this error
- Read the provided error to see whether there is an obvious problem that can be corrected. The error provided comes from the ClearQuest API and may provide helpful information.
To correct this error
- Start the ClearQuest client and try to connect by using the same connection information as specified in the converter configuration file. If the converter is unable to connect, you may experience the same problems by using the ClearQuest client, and may be able to diagnose the problem.