Contains the different interaction templates you use when creating interactions. An interaction template is a model defining the basic characteristics of an interaction that can be used as a basis to create and record new interactions. Interaction templates facilitate the creation of new interactions.
When creating an interaction template, you can specify the usual unit cost and duration for it, the direction of information flow, who it is usually initiated by, and so on. You can also include an attachment in the interaction template. Each interaction template can contain a maximum of one attachment.
List of Fields in the Table
To see the list of fields in this table, change to the Classic view. Choose the Choose View button in the upper-right corner, and then choose Classic.
| Unit Cost (LCY) Field, Interaction Template Table |
Relationship Management |
| Interaction Group Code Field, Interaction Template Table |
Relationship Management |
| Date Filter Field, Interaction Template Table |
Relationship Management |
| Language Code (Default) Field, Interaction Template Table |
Relationship Management |
| Campaign Response Field, Interaction Template Table |
Relationship Management |
| Cost (LCY) Field, Interaction Template Table |
Relationship Management |
| Correspondence Type (Default) Field, Interaction Template Table |
Relationship Management |
| Campaign No. Field, Interaction Template Table |
Relationship Management |
| Initiated By Field, Interaction Template Table |
Relationship Management |
| Wizard Action Field, Interaction Template Table |
Relationship Management |
| Ignore Contact Corres. Type Field, Interaction Template Table |
Relationship Management |
| Code Field, Interaction Template Table |
Relationship Management |
| Campaign Target Field, Interaction Template Table |
Relationship Management |
| Attachment No. Field, Interaction Template Table |
Relationship Management |
| Duration (Min.) Field, Interaction Template Table |
Relationship Management |
| Information Flow Field, Interaction Template Table |
Relationship Management |
| Description Field, Interaction Template Table |
Relationship Management |
| No. of Interactions Field, Interaction Template Table |
Relationship Management |
| Unit Duration (Min.) Field, Interaction Template Table |
Relationship Management |
| Wizard Action Field, Interaction Template Table |
Spain Local Functionality |
See Also
Reference
Interaction Templates
Other Resources
Attachments