Phase Six: Supporting Your Customers

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Phase six: Supporting your customers

Effective customer support depends on your ability to resolve customer questions, problems and needs quickly and effectively. This section contains information intended to help you and your users address the more common situations:

• Troubleshooting process

• Frequently Asked Questions