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Surface Laptop SE Component Removal and Replacement Procedures

Warning

Review the General Safety Precautions and Battery Safety guidelines in their entirety before proceeding with any repair steps.

Important

Read this Guide in its entirety before starting any repairs. If at any point you're unsure or uncomfortable about performing the repairs, as detailed in this Guide, DO NOT proceed. Contact Microsoft for additional support options.

Warning

Failure to follow the instructions in this Guide, use of non-Microsoft (non-genuine), incompatible, or modified replacement parts, and/or failure to use proper tools could result in serious injury, death, and/or damage to the product or other property.

Prerequisite Steps

Steps outlined in this section should be conducted prior to starting any repair on a Surface device.

  • Power off device Ensure the device is powered off completely and the battery has been fully discharged. Refer to the Repair-specific precautions and warnings section for guidelines. Once discharged, the device should be disconnected from all power sources.

  • ESD Prevention – Ensure ESD prevention steps and general guidelines are followed prior to opening the device. Refer to the ESD Prevention section for guidelines.

  • Position Device – To prevent damage to the device, ensure the device is placed on a clean surface free of debris.

Battery Warning

Warning

Please note that the battery bears the following warning label. Please heed the information provided on the label. This component cannot be easily replaced by user

  • Risk of fire or burning – contact Microsoft for assistance

  • Do not separate, detach, or remove the battery from its frame

  • Do not modify battery, its wiring, or connectors

  • Do not replace, short circuit, bend, crush, or puncture battery

  • Do not dispose of battery in fire or expose to high temperatures (+140°F/60°C)

  • For more information: aka.ms/surface-safety Rechargeable Lithium-Ion Polymer Battery Model name: 916QA145H 35Wh 7.6V ⎓ 4613mAh(NOM), 4473mAh(Rated) SMP, Made in China (Cell origin CosMX China)

    Screenshot that shows the Surface Laptop SE battery safety warning label with specifications and hazard icons.

Non-Skid Feet Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • Plastic tool / spudger
    • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
    • Cleaning swabs
  • Components:

    • Feet FRU

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening the device. Refer to Safety Guidelines section for details.

  • Position device – To prevent scratches, flip device over onto a clean surface free of debris with the device bottom facing up for access to the feet for removal.

Procedure - Removal (Non-Skid Feet)

  1. Feet removal – Use plastic tool / spudger to lift one edge of each foot. Ensure all adhesive tape remnants and glue residue are removed. Clean the D-Bucket foot recesses with 70% Isopropyl Alcohol.

    Screenshot that shows using a plastic spudger to lift a non-skid foot from the D-Bucket recess.

Procedure - Installation (Non-Skid Feet)

  1. Prepare new foot and press into place – To install each foot, remove protective sheet to expose adhesive on foot. Press foot into D-Bucket recess. Repeat for each foot. Note the back feet are larger.

    Screenshot that shows a new rear non-skid foot pressed into the larger D-Bucket recess.

  2. Inspect for anomalies – Inspect each foot to ensure no cosmetic damage or gaps between the foot and the D-bucket foot recesses exist.

C-Cover Keyboard Assembly Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

Procedure - Removal (C-Cover)

  1. Remove C-Cover screws – Using a Torx T6 driver remove the 7 screws from the D-Bucket.

    Screenshot that shows the seven Torx T6 C-Cover screws highlighted on the bottom D-Bucket.

    Caution

    All 7 screws must be removed before starting C-Cover removal.

  2. Separate C-Cover from device – Separation is a multistep process.

    1. Using your fingers or a plastic tool / spudger release the D-Bucket snaps along the back edge between the display hinges.

      Screenshot that shows fingers releasing D-Bucket snaps along the back edge between the display hinges.

    2. Place the device topside up and open the display. Using your fingers or a plastic tool / spudger release the C-Cover snaps along the edge below the display.

      Screenshot that shows lifting the C-Cover to release snaps along the front edge below the display.

    3. Using your fingers or a plastic tool / spudger release the C-Cover snaps along the left and right sides.

      Screenshot that shows a spudger releasing C-Cover snaps along the left side of the device.

  3. Disconnect Battery Cable – Holding the C-Cover at an angle use a plastic tool / spudger to disconnect the battery cable from the PCBA.

    Caution

    Do not pull the C-cover apart beyond 45-degrees otherwise damage to C-cover FPC could occur.

    Screenshot that shows the battery cable being disconnected from the PCBA while the C-Cover is held at a 45-degree angle.

  4. Disconnect C-Cover FPCs – Holding the C-Cover at an angle use a plastic tool / spudger to disconnect the FPCs from the PCBA.

    Screenshot that shows a spudger disconnecting the C-Cover FPC connectors from the PCBA.

Procedure - Installation (C-Cover)

  1. Pre-installation Device Inspection

    Warning

    Verify the battery’s condition, refer to the M1153910 in Device Battery Inspection process for details. Devices exhibiting battery issues as outlined in the Battery Inspection Process require battery replacement.

    Warning

    Verify the condition of LDI (Liquid Damage Indicators) on the Audio Jack and PCBA. Any color other than white indicates liquids have entered the device. The LDI on the Audio Jack is viewable from the outside of the device. The LDI on the PCBA is along the top edge of the heatsink. Devices exhibiting LDI require whole unit replacement.

  2. Check for unexpected items within device – Check C-Cover (both sides) and device enclosure for any loose articles that may be present inadvertently on the C-Cover or within the device enclosure areas.

    1. Carefully inspect the area around battery specifically for any foreign objects.
  3. Connect C-Cover FPCs – Hover the C-Cover over the device while assembling the C-Cover FPCs to the PCBA.

    Caution

    Be sure that FPC bends fall in place properly as pre-bent and no folds or creases are created during re-assembly of C-Cover.

    Screenshot that shows hovering the C-Cover to align and reconnect multiple FPC cables to the PCBA.

  4. Connect Battery Cable – Holding the C-Cover at an angle connect the battery cable to the PCBA.

    Screenshot that shows the battery cable being reconnected to the PCBA during C-Cover installation.

  5. Align the C-Cover – Properly align the C-Cover to the device using the front edge. Place the C-cover back onto the device. Press down along the outside edges to engage snaps. Press down on the center of the keyboard to engage the keyboard hook.

    Screenshot that shows pressing along the edges and keyboard center to engage C-Cover snaps and keyboard hook.

  6. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required proceed to final steps.

  7. Install new C-Cover screws – Power off device, close display, and place it upside down. Using a Torx T6 driver install 7 new MM20065I030 screws into the D-Bucket. Follow the installation order pictured below. Turn all screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows the recommended installation order for the seven new C-Cover screws.

Power Port Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Small suction cups
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.
  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.
  • Position device – Place device onto a clean surface free of debris with the bottom facing up.
  • Remove C-cover – Follow steps for Procedure - Removal (C-cover Keyboard) on Procedure - Removal (C-cover)

Procedure - Removal (Power Port)

  1. Disconnect DC Power Cable – Using a plastic tool / spudger to disconnect the DC power cable from the PCBA.

    Screenshot that shows a spudger disconnecting the DC power cable from the PCBA.

  2. Remove USB Bracket – Using a PH0 driver remove the two screws from the USB bracket. Remove the bracket from the D-Bucket.

    Screenshot that shows removal of two screws securing the USB bracket in the D-Bucket.

  3. Remove DC Power Port – Using a PH0 driver remove the screw from the DC power port. Remove the DC power port from the D-Bucket.

    Screenshot that shows removing the screw securing the DC power port before lifting it from the D-Bucket.

Procedure - Installation (Power Port)

  1. Install DC Power Port – Place the new DC power port into the D-Bucket. Ensure the port is aligned with the hole in the D-Bucket. Using a PH0 driver install a new MS20025I070 screw into the DC power port. Turn the screw until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows the new DC power port aligned in the D-Bucket with screw installed.

  2. Install USB Bracket – Place the USB bracket into the D-Bucket. Using a PH0 driver install two new MS20025I070 screws into the USB bracket. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows the USB bracket seated with two replacement screws installed.

  3. Connect DC Power Cable – Connect the DC power cable to the PCBA

    Screenshot that shows reconnecting the DC power cable to the PCBA after port and bracket installation.

  4. Install C-cover – Follow steps for Procedure – Installation (C-Cover Keyboard) on Procedure – Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  5. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required, proceed to final steps.

  6. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover).

Battery Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Small suction cups
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Battery Status Check – Connect power supply, boot device, connect the USB Thumb drive with SDT, and run SDT Battery tests. It is recommended batteries showing any of the following should be replaced:

    • PF Status of Non Functional
    • Wear value of 70% or less
    • Cycle Count equal to or greater than a 1000
    • Delta Voltage at or above 100 mV with state of charge 50% or greater
  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

  • Remove C-cover – Follow steps for Procedure - Removal (C-cover Keyboard) on Procedure - Removal (C-cover).

Procedure - Removal (Battery)

  1. Remove Battery screws – Using a PH0 driver remove the 8 screws from the Battery frame.

    Screenshot that shows the eight battery frame screws identified for removal.

  2. Remove Battery from device – Carefully remove the battery from the device using two small suction cups.

Procedure - Installation (Battery)

  1. Pre-installation Device Inspection – Check D-bucket (both sides) and device enclosure for any loose articles that may be present.

    1. Check for and remove any foreign objects that the magnets may have attracted.
    2. Verify all removed screws are accounted for and have not been misplaced in the device.
    3. Loose screws should never be stored on the C-Cover or in the D-Bucket.
  2. Install New Battery into device – Using the loops carefully install the new battery into the device.

    Screenshot that shows lowering the new battery into the D-Bucket using the handling loops.

  3. Install New Battery Screws – Using a PH0 driver install 8 new MS20025I070 screws into the battery frame. Follow the installation order pictured below. Turn all screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened. Carefully remove the liner with handling loops.

    Screenshot that shows the tightening sequence for the eight new battery frame screws.

  4. Install C-cover – Follow steps for Procedure – Installation (C-Cover Keyboard) on Procedure - Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  5. New Battery Charging – New batteries are shipped and stored at low states of charge in compliance with shipping regulations. They should be charged to at least 50%. This step will take between 20 minutes and 1 hour and is needed to validate full functionality of the new battery. Carefully place device right-side up. Open device, connect the power supply, and power it on.

  6. New Battery Authentication – New batteries require authentication. After charging the new battery to at least 50%, connect the SDT Configuration Files USB drive. Run the SDT battery repair validation to ensure all features and functions operate as expected. Power off at completion of tests. Remove SDT Configuration Files USB drive and power supply. If no further repairs are required, proceed to final steps.

  7. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover).

WiFi Module Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

  • Remove C-cover – Follow steps on Procedure - Removal (C-cover)

Procedure - Removal (WiFi Module)

  1. Disconnect Antenna Cables – Using a plastic tool / spudger remove the mylar cover from the WiFi Module. Disconnect the two antenna cables from the WiFi Module.

    Screenshot that shows lifting mylar and disconnecting two WiFi antenna cables from the module.

  2. Remove WiFi Module screw – Using a PH0 driver remove the screw from the WiFi Module.

    Screenshot that shows removing the single screw securing the WiFi module.

  3. Remove WiFi Module – Pull the WiFi Module out of the PCBA connector.

    Screenshot that shows sliding the WiFi module out of its angled PCBA connector.

Procedure - Installation (WiFi Module)

  1. Install New WiFi Module– Install the WiFi Module into the PCBA connector.

    Screenshot that shows inserting the replacement WiFi module into the PCBA connector.

  2. Install New WiFi Module screw – Using a PH0 driver install a new MS20025I070 screw onto the WiFi Module. Turn the screw until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows tightening the new screw to secure the WiFi module.

  3. Connect Antenna Cables – Connect the antenna cables onto the WiFi Module as pictured below. Ensure the white cable is installed on the right side connector and the black cable is installed on the left side connector.

    Screenshot that shows reconnecting white (right) and black (left) antenna cables onto the WiFi module.

  4. Install Antenna Cable Mylar – Install a new mylar cover onto the WiFi Module as pictured below.

    Screenshot that shows applying a new mylar cover over the WiFi module and antenna cable connections.

  5. Install C-cover – Follow steps for Procedure – Installation (C-Cover Keyboard) on Procedure - Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  6. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required, proceed to final steps.

  7. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover). .

Motherboard (PCBA) Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes, cautions, and warnings in each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

    • Motherboard (PCBA), Refer to Illustrated Service Parts List
    • C-Cover Screws (MM20065I030) Qty. 7
    • USB Bracket / WiFi Module Screws (MS20025I070) Qty. 3
    • PCBA Screws (MS20015I220) Qty. 2

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

  • Remove C-cover – Follow steps for Procedure - Removal (C-cover Keyboard) on Procedure - Removal (C-cover)

  • Remove WiFi Module – Follow steps on Procedure - Removal (WiFi Module)

Procedure - Removal (Motherboard PCBA)

  1. Disconnect DC Power Cable – Using a plastic tool / spudger to disconnect the DC power cable from the PCBA.

    Screenshot that shows a spudger disconnecting the DC power cable from the motherboard (PCBA).

  2. Disconnect Speaker Cable – Using a plastic tool / spudger disconnect the speaker cable from the PCBA.

    Screenshot that shows disconnecting the speaker cable from the PCBA.

  3. Disconnect AB-Cover Cable – Using a plastic tool / spudger unlock the AB-Cover cable connector. Remove AB-Cover cable from the PCBA.

    Screenshot that shows unlocking and lifting the AB-Cover display cable from its PCBA connector.

  4. Remove USB Bracket – Using a PH0 driver, remove the two screws from the USB bracket. Remove the bracket from the D-Bucket.

    Screenshot that shows removal of the USB bracket screws prior to lifting the bracket.

  5. Remove PCBA screws – Using a PH0 driver remove the two screws from the PCBA.

    Screenshot that shows the two PCBA mounting screws being removed.

  6. Remove PCBA – Remove PCBA from the D-Bucket.

    Screenshot that shows lifting the PCBA out of the D-Bucket after screws and cables are removed.

Procedure - Installation (Motherboard PCBA)

Important

Only a Microsoft PCBA of like configuration should be replaced in the device.

  1. Install PCBA – Align PCBA into the D-Bucket. Ensure USB and audio ports are aligned to the holes in the D-Bucket. The PCBA should be centered on the locating posts as pictured below.

    Screenshot that shows the replacement PCBA aligned on locating posts with ports centered in chassis openings.

  2. Install New PCBA screws – Verify the battery, display, antenna, power, and speaker cables are not captured under the PCBA. Using a PH0 driver install two new MS20015I220 screws into the PCBA. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows securing the PCBA with two new screws while keeping adjacent cables clear.

  3. Install USB Bracket – Place the previously removed USB bracket into D-Bucket. Using a PH0 driver install two new MS20025I070 screws into the USB bracket. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows the USB bracket reinstalled and fastened over its standoffs.

  4. Connect AB-Cover Cable – Connect the AB-Cover cable into the PCBA. Ensure the cable is fully seated and locked in the connector.

    Screenshot that shows the AB-Cover cable fully seated and latch closed on the PCBA connector.

  5. Connect Speaker Cable – Connect the speaker cable onto the PCBA.

    Screenshot that shows reconnecting the speaker cable to the PCBA header.

  6. Connect DC Power Cable – Connect the DC power cable into the PCBA.

    Screenshot that shows the DC power cable reconnected to the PCBA power header.

  7. Install WiFi Module – Install WiFi Module as detailed Procedure – Installation (WiFi Module) on Procedure - Installation (WiFi Module).

  8. Install C-cover – Install C-Cover as detailed on Procedure - Installation (C-Cover Keyboard). Leave C-Cover screws uninstalled.

  9. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required, proceed to final steps.

  10. Battery Authentication – Authenticate new battery as detailed in Procedure – Installation (Battery), step 6 on Procedure – Installation (Battery).

  11. Install new C-Cover screws – Install new MM20065I030 Screws as detailed, step 7 on Procedure – Installation (C-Cover).

    Important

    To get hardware hash for enrollment into Intune follow instructions outlined here.

Speaker Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

  • Remove C-cover – Follow steps for Procedure - Removal (C-cover Keyboard) on Procedure - Removal (C-cover).

Procedure - Removal (Speakers)

  1. Disconnect Speaker Cable – Using a plastic tool / spudger disconnect the speaker cable from the PCBA.

    Screenshot that shows disconnecting the speaker cable from the PCBA before speaker lift.

  2. Remove Speakers from device – Separation is a multistep process.

    1. Lift the right speaker form the two D-Bucket posts.

      Screenshot that shows lifting the right speaker off its two D-Bucket posts.

    2. Unhook and release speaker cable from the D-Bucket.

      Screenshot that shows unhooking the speaker cable from D-Bucket cable guides.

  3. Lift the left speaker from the two D-Bucket posts.

    Screenshot that shows lifting the left speaker off its two D-Bucket posts.

Procedure - Installation (Speakers)

  1. Install Speakers into device – Installation is a multistep process.

    1. Install the left speaker onto the two D-Bucket posts.

      Screenshot that shows seating the left speaker onto its two D-Bucket posts.

    2. Route and hook the speaker cable onto the D-Bucket.

      Screenshot that shows routing and hooking the speaker cable along the D-Bucket path.

    3. Install the right speaker onto the two D-Bucket posts.

      Screenshot that shows seating the right speaker back onto its two D-Bucket posts.

  2. Connect Speaker Cable – Connect the speaker cable onto the PCBA.

    Screenshot that shows reconnecting the speaker cable to the PCBA during speaker installation.

  3. Install C-cover – Follow steps for Procedure – Installation (C-Cover Keyboard) on Procedure - Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  4. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required, proceed to final steps.

  5. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover).

AB-Cover Display Assembly Replacement Processes

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

Prerequisite Steps:

  • Power off device – Ensure device is powered off and disconnected from a power supply.

  • General Safety– Check to make sure that general guidelines and ESD compliance steps are followed prior to opening device. Refer to Safety Guidelines for details.

  • Position device – Place device onto a clean surface free of debris with the bottom facing up.

  • Remove C-cover – Follow steps on Procedure - Removal (C-cover).

Procedure - Removal (AB-Cover Display Assembly)

  1. Position AB-Cover – Set AB-Cover to 90-degrees.

    Screenshot that shows the display (AB-Cover) positioned at a 90-degree angle.

  2. Disconnect Antenna Cables – Using a plastic tool / spudger remove the mylar cover from the WiFi Module. Disconnect the two antenna cables from the WiFi Module.

    Screenshot that shows lifting mylar and disconnecting the two antenna cables from the WiFi module prior to hinge removal.

  3. Disconnect AB-Cover Cable – Using a plastic tool / spudger unlock the AB-Cover cable connector. Remove AB-Cover cable from the PCBA. Carefully remove cable from the D-Bucket channels and hooks.

    Screenshot that shows removing the AB-Cover cable from PCBA and routing channels.

  4. Remove AB-Cover hinge screws – Using a PH0 driver remove the two screws from the right AB-Cover hinge. While holding the AB-Cover with one hand remove the two screws from the left AB-Cover hinge. Remove the AB-Cover Display Assembly from the D-Bucket.

    Screenshot that shows removing the four hinge screws while supporting the AB-Cover.

Procedure - Installation (AB-Cover Display Assembly)

  1. Position New AB-Cover hinges – Set AB-Cover hinges to 90-degrees.

    Screenshot that shows new AB-Cover hinges preset to a 90-degree opening angle.

  2. Install New AB-Cover Display Assembly – Align AB-Cover hinges into the D-Bucket. Ensure display and antenna cables are routed as pictured below.

    Screenshot that shows aligning the new AB-Cover display assembly with hinges seated and cables routed.

  3. Install New AB-Cover hinge screws – Using a PH0 driver install two new MS25040I060 screws into the left hinge. Install two new MS25040I060 screws into the right hinge. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows tightening the new hinge screws in both left and right hinges.

  4. Connect AB-Cover Cable – Carefully route the cable into the D-Bucket channels and hooks. Connect the AB-Cover cable into the PCBA. Ensure the cable is fully seated and locked in the connector.

    Screenshot that shows the AB-Cover cable routed in channels and latched in its connector.

  5. Connect Antenna Cables – Connect the antenna cables onto the WiFi Module as pictured below. Ensure the white cable is installed on the right side connector and the black cable is installed on the left side connector.

    Screenshot that shows reconnecting white (right) and black (left) antenna leads to the WiFi module.

  6. Install Antenna Cable Mylar – Install a new mylar cover onto the WiFi Module as pictured below.

    Screenshot that shows a new mylar cover applied over the WiFi module and antenna connectors.

  7. Install C-cover – Follow steps on Procedure - Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  8. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required proceed to final steps.

  9. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover).

D-Bucket Replacement Process

Preliminary Requirements

Important

Be sure to follow all special (bolded) notes of caution within each process section.

Required Tools and Components

  • Tools:

    • USB Thumb drive with Surface Diagnostic Toolkit Configuration Files
    • Plastic Opening tool / Spudger
    • PH0 driver
    • Torx T6 driver
    • Anti-static wrist strap (1M Ohm resistance)
  • Components:

    • D-Bucket (Refer to Illustrated Service Parts List)
    • C-Cover Screws (MM20065I030) Qty. 7
    • USB Bracket / WiFi Module / DC Power Port / Battery Screws (MS20025I070) Qty. 12
    • PCBA Screws (MS20015I220) Qty. 2
    • AB-Cover Hinges (MS25040I060) Qty. 4

Prerequisite Steps:

Important

The serial number for this device model is located on its original cover. To keep track of the device’s serial number, please record it using waterproof ink (Location Link) on a sticker or label and apply the sticker or label to an easily accessible area on the device exterior. The serial number cannot be added permanently to a replacement part. Microsoft may have provided a label for this use in the replacement part’s packaging.

Procedure - Removal (D-Bucket)

  1. Disconnect DC Power Cable – Using a plastic tool / spudger to disconnect the DC power cable from the PCBA.

    Screenshot that shows disconnecting the DC power cable from the PCBA using a plastic spudger, illustrating the cable separation step during D-Bucket removal.

  2. Remove USB Bracket – Using a PH0 driver, remove the two screws from the USB bracket. Remove the bracket form the D-Bucket.

    Screenshot that shows removal of the two screws securing the USB bracket in the D-Bucket, readying the bracket for lifting out of the chassis.

  3. Remove DC Power Port – Using a PH0 driver remove the screw from the DC power port. Remove the DC power port from the D-Bucket.

    Screenshot that shows removing the DC power port screw in preparation for D-Bucket replacement.

  4. Remove PCBA screws – Using a PH0 driver remove the two screws from the PCBA.

    Screenshot that shows removing the two motherboard (PCBA) screws during D-Bucket disassembly.

  5. Remove PCBA – Remove PCBA from the D-Bucket.

    Screenshot that shows lifting the motherboard (PCBA) out of the original D-Bucket.

Procedure - Installation (New D-Bucket)

  1. Install PCBA – Align PCBA into the D-Bucket. Ensure USB and audio ports are aligned to the holes in the D-Bucket. The PCBA should be centered on the locating posts as pictured below.

    Screenshot that shows the PCBA aligned on locating posts in the new D-Bucket.

  2. Install New PCBA screws – Using a PH0 driver install two new MS20015I220 screws into the PCBA. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows securing the PCBA in the new D-Bucket with two screws.

  3. Install DC Power Port – Place the DC power port removed from the old D-Bucket into the new D-Bucket. Ensure the port is aligned with the hole in the D-Bucket. Using a PH0 driver install a new MS20025I070 screw into the DC power port. Turn the screw until just snug and seated, and then turn another 45-degree (1/8 turn) or until fully fastened.

    Screenshot that shows installing and tightening the DC power port screw in the new D-Bucket.

  4. Install USB Bracket – Place the USB bracket removed from the old D-Bucket into the new D-Bucket. Using a PH0 driver install two new MS20025I070 screws into the USB bracket. Turn all the screws until just snug and seated, and then turn another 45-degrees (1/8 turn) or until fully fastened.

    Screenshot that shows the USB bracket positioned and secured with two screws in the new D-Bucket.

  5. Connect DC Power Cable – Connect the DC power cable into the PCBA.

    Screenshot that shows reconnecting the DC power cable in the new D-Bucket assembly.

  6. Install WiFi Module – Follow steps on Procedure – Installation (WFi Module)

  7. Install Speakers – Follow steps on Procedure – Installation (Speakers)

  8. Install Battery – Follow steps on Procedure – Installation (Battery).

  9. Install AB-Cover – Follow steps on Procedure - Installation (AB-Cover Display Assembly).

  10. Install C-cover – Follow steps for Procedure – Installation (C-Cover Keyboard) on Procedure – Installation (C-Cover Keyboard). Leaving C-Cover screws uninstalled.

  11. Run SDT – Power on device and connect USB drive with SDT Configuration Files. Run SDT to ensure all device features and functions operate as expected. If no further repairs are required, proceed to final steps.

  12. Install new C-Cover screws – Install new MM20065I030 Screws as detailed on Procedure – Installation (C-Cover).