Surface Laptop Studio Component Disassembly and Reassembly

Prerequisite Steps

Steps outlined in this section should be conducted before starting any repair on a Surface device.

• Power off device – Ensure the device is powered off completely and the battery has been fully discharged. Refer to the Repair-specific precautions and warnings section for guidelines. Once discharged, the device should be disconnected from all power sources.

• ESD Prevention – Ensure ESD prevention steps and general guidelines are followed before opening the device. Refer to the ESD Prevention section for guidelines.

• Position Device – To prevent damage to the device, ensure the device is placed on a clean surface free of debris.

Non-Skid Feet Replacement Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Cleaning swabs
  • Nonmetallic ruler
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • Feet (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.

Procedure - Removal Feet

1. Remove Feet – Use a plastic tool to pry up the foot from one end and then peel to remove. Repeat for the other foot.

   

2. Cleaning – Remove any adhesive tape remnants from the D-Bucket and clean off any glue residue with 70% or greater Isopropyl Alcohol.

Procedure - Installation Feet

1. Device Orientation – Place device onto a clean surface free of debris with the bottom facing up.

2. Apply New Feet – Remove the liners to the adhesive strip and place the right side of the foot into the groove ensuring that the alignment post fits into the D-Bucket hole. Loosely place the rest of the foot down making sure that the left alignment post fits in the corresponding D-Bucket hole. Repeat the same steps for the remaining foot.

   

3. Securing New Feet - Place a ruler over one of the feet. Press down on the ruler with several fingers spaced along the length of the ruler for about 30 seconds to secure the foot. Repeat the same steps for the remaining foot.

   

Cosmetic Plate Replacement Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.

Procedure - Removal Cosmetic Plate

1. Remove Cosmetic Plate

   1. Starting at the rear hinge, use a spudger or plastic tweezers to lift up the end of the cosmetic plate.

      

   2. Peel off the cosmetic plate.

      

      Important

      Pull the cosmetic plate away from the device at an angle to prevent scratching the D-Bucket.

      

      Important

      Along the front edge, pull the cosmetic plate in a tight ‘U’ shape to prevent the black spacer from lifting up with the cosmetic plate. A replacement black spacer is included with the new Cosmetic Plate in situations where it's removed.

2. Cleaning –

   1. Remove any adhesive tape remnants from the D-Bucket.
   2. Clean the bonding surfaces of the pen charger cover, the hinges on the C-Cover, and the D-Bucket with 70% Isopropyl Alcohol.
      1. As needed for adhesive not responding to IPA.
         1. Apply Citrus IPA cleaner (example Goo Gone) to the cosmetic plate residue and let sit for 5 minutes.
         2. Scrub the surface to remove as much of the PSA residue as possible.
         3. Clean off any oil and glue residue with 70% Isopropyl Alcohol.
         4. Repeat '1.' and '3' as necessary until there's no residue remaining.
         5. Clean remaining oil from all surrounding areas with 70% Isopropyl Alcohol.

Procedure - Installation Cosmetic Plate

1. Install New Cosmetic Plate –

   1. Place device onto a clean surface free of debris with the bottom facing up.

   2. Remove the clear plastic adhesive sheet.

   3. Remove the 3 clear liners on the cosmetic plate adhesive.

   4. Place the cosmetic plate adhesive-side down so the open side of the 'C' shape matches up with the display module hinge.

      

   Important

   Look through the blue liner and adjust the cosmetic plate where necessary to ensure that gaps on the sides of the cosmetic plate are even and consistent.

   1. Press lightly ensuring the entire cosmetic plate is fully down on the device.

   2. Firmly press the cosmetic plate with your finger, going all the way around.

   3. Remove the blue liner and run your finger over the cosmetic plate again to make sure that it's securely adhered.

2. Verify alignment –

   1. Use a 0.4-mm thickness gauge to check all edges of the cosmetic plate. The gauge shouldn't easily fit in any gaps between the cosmetic plate and device.

   2. Verify the cosmetic plate doesn't overlap the C-Cover lip or display module and has equal gap concentricity around the corners.

      Important

      Any alignment failures require installation of a new cosmetic plate.

      

      

D-Bucket & Battery Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • M1207384-001 D-Bucket spacer
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • D-Bucket + Battery (Refer to Illustrated Service Parts List) if replacing
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Battery Status Check – Connect power supply, boot device, connect the USB Thumb drive with SDT, and run SDT Battery tests. It's recommended batteries showing any of the following should be replaced:

  a. PF Status of Non Functional

  b. Wear value of 70% or less

  c. Cycle Count equal to or greater than a 1000

  d. Delta Voltage at or above 100 mV with state of charge 50% or greater

• Power off device – Ensure device is powered off and disconnected from a power supply.

• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.

• Position device – Place device onto a clean surface free of debris with the bottom facing up.

• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.

• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.

Procedure - Removal D-Bucket + Battery

1. Remove D-Bucket screws – Using a 3IP (Torx-Plus) driver remove the 7 screws from the foot wells, and the 2 screws from the sides of the D-Bucket.

   

   Caution

   All 9 screws must be removed before starting D-Bucket removal.

2. Separate D-Bucket from device

   1. Lift the D-Bucket off of and place it above the device, rotating about the hinge so the battery cable isn’t pulled tight. The battery is facing up.

      

3. Remove rSSD – rSSD removal is necessary to safely power down the device before disconnecting the battery. There are two sizes of rSSD. The longer 2280 and the shorter 2230 on a bracket.

   1. Using a 3IP (Torx-Plus) driver remove the 2 screws securing the rSSD.

      

   2. Pull the rSSD out of the connector.

      

4. Disconnect Battery Cable –

   Caution

   The battery cable connector doesn't detach in one single motion. Don't keep pulling vertically after the first “click”. Don't touch or press on the battery during connector removal.

   a. Pull vertically on the battery cable labeled “Pull” until the snaps on both sides of the connector are released (the connector will still be retained in the plug).

   

   b. Using the “Pull” tab, slide the connector carefully towards the battery to release the latches and remove the cable.

   

   Important

   Place the D-Bucket somewhere where the battery can't accidentally be contacted or damaged. The D-Bucket is preferably stored vertically so as to prevent anything from being placed on top of the battery.

   Important

   When replacing the battery dispose of the old battery according to local laws.

Procedure - Installation D-Bucket + Battery

1. Pre-installation Device Inspection – Check D-Bucket (both sides) and device enclosure for any loose articles that may be present.

   1. Check and remove any foreign objects that the magnets may have attracted. Refer to the circled Magnetized areas pictured.
   2. Pay special attention to the magnetized area around the bottom of the trackpad.
   3. Verify all removed screws are accounted for and haven't been misplaced in the device.
   4. Loose screws should never be stored on the magnetic areas of the C cover.

2. Position the D-Bucket – Place the D-Bucket above the device as pictured. The bottom of the D-Bucket should be on the table with the battery facing up.

   

3. D-Bucket Spacer – Verify D-Bucket spacer M1207384-001 is installed on the C-Cover screw boss next to the left display cables. If missing, install a new D-Bucket spacer M1207384-001. A new spacer is provided with the replacement FRUs, CRUs. Remove backing from the PSA on the spacer. Install the spacer on the screw boss as pictured .

4. Connect Battery Cable

   

   1. Angle the tip of the connector up and vertically insert the cable side of the connector into the receptacle on the battery. Slightly pull back on the connector to make sure that the hook is engaged as shown.

      

   2. Press down on the tip of the connector on left and right sides. A click should be heard and felt on each side

      

5. Install rSSD – Insert the connector end of the rSSD into the rSSD connector on the motherboard at ~15-degree angle.

   

6. Install new rSSD screws – Using a 3IP (Torx-Plus) driver install 2 new M1167371 rSSD screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

7. Rotate the D-Bucket – Visually inspect the magnetized and C-Cover areas as noted in step 1. Rotate the D-Bucket about the hinge to prevent the battery cable from pulling on the battery connector. Set the D-Bucket down on the device.

   

8. New Battery Charging – New batteries are shipped and stored at low states of charge in compliance with shipping regulations. They should be charged to at least 50%. This step takes between 20 minutes and 1 hour and is needed to validate full functionality of the new battery. Carefully place device right-side up. Open device, connect the power supply, and power it on.

9. New Battery Authentication – New batteries require authentication. After charging the new battery to at least 50%. Connect the SDT USB drive. Run the SDT battery repair validation to ensure all features and functions operate as expected. Power off at completion of tests. Remove SDT USB drive and power supply. If no further repairs are required proceed to final steps.

10. Original Battery Verify Device Functions – Carefully place device right-side up. Open device and connect the SDT USB drive, and power supply. Power on device then Run SDT to ensure all features and functions operate as expected. Power off at completion of tests. Remove SDT USB drive and power supply. If no further repairs are required proceed to final steps.

11. Install New D-Bucket Screws – Close device and carefully place it bottom-side up. Using a 3IP (Torx-Plus) driver install 7 new M1167779 screws in the foot wells, and 2 new M1179289 screws in the sides of the D-Bucket. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

    

12. Install New Cosmetic Plate – Refer to Cosmetic Plate installation on Procedure - Installation Cosmetic Plate for details.

13. Install New Feet – Refer to Feet installation on Procedure - Installation Feet for details.

rSSD Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • rSSD (Refer to Illustrated Service Parts List) if replacing
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.
• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
• Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.

Procedure - Removal rSSD

1. Remove rSSD – rSSD removal safely powers down the device. There are two sizes of rSSD. The longer 2280 and the shorter 2230 on a bracket.

   1. Using a 3IP (Torx-Plus) driver remove the 2 screws securing the rSSD.

      

   2. Pull the rSSD out of the connector

      

2. Remove 2230 rSSD from bracket – Using a 3IP (Torx-Plus) driver remove the screw securing the 2230 rSSD to the bracket and then remove the rSSD.

   

   Important

   The 2230 rSSD bracket is reused when installing a new 2230 rSSD.

Procedure - Installation rSSD

1. Install new 2230 rSSD to bracket – Using a 3IP (Torx-Plus) driver install a new 2230 rSSD to the bracket with a new M1167371 screw. Turn the screw until snug and seated, and then turn another 45 degrees (1/8 turn) or until it's fully fastened.

   

2. Insert rSSD - Insert the connector end of the rSSD into the receptacle on the motherboard at ~15-degree angle from horizontal.

   

3. Install new rSSD screws - Using a 3IP (Torx-Plus) driver install 2 new M1167371 rSSD screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

4. Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

   Important

   During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

5. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

6. Imaging – Image the new rSSD by using a BMR Imaging USB drive specific to the device model.

   Important

   Refer to Surface imaging process - Surface Imaging Tools

7. Run SDT – Run SDT to ensure all device features and functions operate as expected.

8. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

9. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

10. Install New Feet – Refer to Feet installation on Procedure - Installation Feet for details.

AB-Cover Display Module Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Plastic card tool example iFixit Plastic Card
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • 6IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • AB Display Module (Refer to Illustrated Service Parts List) if replacing
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • M1150078 Screws qty=8 (Hinge x C-Cover)
  • M1177566 Screws qty=4 (Cable Tensioners x C-Cover)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Prep Device – Device must be set in TDM Replacement Mode before removing a faulty AB-Cover. This isn't required if the original AB-Cover will be reinstalled.

  1. Connect software tools USB drive with SDT to USB connector on device under repair.

  2. Connect power supply to device.

  3. Power on device – Depress the power button on the side of the device.

  4. Run software tool – At the device OS, use Windows Explorer, navigate to USB drive and run:

     SDT – Select Repair setup and validation. Run the Touch Display Setup. At the end of the tool process, the device powers down.

     Warning

     This step must be carried out on the device successfully before removal of a faulty AB-Cover.

  • Power off device – Ensure device is powered off and disconnected from a power supply. Remove all attached cables and drives.
  • General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
  • Position device – Place device onto a clean surface free of debris with the bottom facing up.
  • Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
  • Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
  • Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.

Procedure - Removal AB-Cover

1. Remove 2 Cable Tensioners –

   1. Using a 3IP (Torx-Plus) driver remove the 2 screws from each of the cable tensioners.

   2. Carefully lift the edge of the cable tensioners to remove them from the screw posts. Slide the cable tensioners out.

      

2. Disconnect 4 Display Cables – Use plastic tool to unlatch the connectors on the 4 display cables and carefully remove the cables from the PCBA connectors.

   

   Caution

   The nearby foams are delicate. Take care to not damage or remove them.

3. Loosen AB-Cover hinge screws – Using a 6IP (Torx-Plus) driver loosen the 8 hinge screws by (1/8 turn) of a turn.

4. Position AB-Cover – Open the AB-Cover to 90 degrees. Place the backside of the display module on the ESD safe workbench with the C-Cover facing up.

   

5. Remove Left Hinge Screws – Using a 6IP (Torx-Plus) driver remove the 4 screws on the left hinge. Apply a 1-inch light duty spring clamp to the left hinge to hold it in place against the C-Cover.

   

6. Remove Right Hinge Screws – Using a 6IP (Torx-Plus) driver remove the 4 screws on the right hinge.

   

7. Remove display module from C-Cover – While holding the C-Cover with one hand remove the 1-inch light duty spring clamp from the left hinge. Carefully lift the C-Cover from the display assembly.

   

Procedure - Installation AB-Cover

1. Install New Display Cable Foam – Display cable foam strips on the C-Cover are replaced before installation of the AB-Cover.

   

   1. Remove left and right foam – Using a plastic tool remove the display cable foam from the left and right sides of the C-cover.

   

   2. Cleaning – Remove any adhesive tape remnants from the C-Cover and clean off any glue residue with 70% or greater Isopropyl Alcohol.

   

   3. Install New Display Cable Foam – Remove the liner from the display cable foam. Align the display cable foam adhesive side down onto the C-Cover over the silver surface. Press down on the foam for 30 seconds. Repeat this for each side of the C-Cover.

   

2. Position AB-Cover – Place the backside of the display module on the ESD safe workbench with the hinges set at 90 degrees.

   

3. Install display module onto C-Cover – While holding the C-Cover with one hand. Carefully align the hinges into the pockets on the C-Cover. Apply a 1-inch light duty spring clamp to the left hinge.

   

   Caution

   Ensure the C-Cover doesn't impact the display.

4. Pre-fasten right hinge screws – Assemble 4 new M1150078 screws in the right side hinge and tighten until snug.

   

5. Pre-fasten left hinge screws – Remove the 1-inch light duty clamp form the left hinge. Assemble 4 new M1150078 screws in the left side hinge and tighten until snug.

   

6. Hinge alignment –

   1. Close the device.

   2. Loosen all 8 hinge screws 90 degrees (¼ turn).

   3. Adjust the alignment until the back edge is flush across the hinge and C-Cover surfaces.

      

   4. Verify a 0.2-mm plastic thickness gauge can slide easily in the hinge gap.

   5. Tighten 1 screw on each hinge until snug then an extra 90 degrees and recheck alignment and 0.2mm gaps.

   6. Repeat steps d and e on each of the 8 hinge screws.

   Note

   Placing a 0.25-mm plastic thickness gauge in the smaller of the 2 hinge gaps during step “e.” will aid in achieving a 0.2-mm gap after tightening.

7. Connect 4 Display Cables – Carefully connect the 4 display cables into the PCBA connectors. Ensure the connections are fully seated and the locking buckles are engaged.

   

8. Install 2 Cable Tensioners –

   1. Use the cable tensioners to gently push all 4 display cables so that they loop under the MB. Slide the cable tensioners in horizontally until the holes fit over the posts with the screw holes.

      

   2. Ensure that the cables route over the plastic guide along the edge of the MB.

      

   3. Using a 3IP (Torx-Plus) driver install the 2 new M1177566 screws in each cable tensioner. Turn each screw until snug and seated, and then turn another 45 degrees (1/8 turn) or until screws are fully fastened.

      

9. Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

   Important

   During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

10. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

11. New AB-Cover TDM Calibration – On installation of a new AB-Cover TDM device final calibration relies on the successful completion of the TDM Replacement Mode. TDM calibration isn't required when installing the originally removed AB-Cover.

    1. Connect software tools USB drive with SDT to USB connector on device under repair.

    2. Run software tool – At the device OS, use Windows Explorer, navigate to USB drive and run:

       SDT – Select Repair setup and validation. Run the Touch Display Calibration. Accept the restart prompt at the end of the tool process.

       Important

       This step must be carried out on the device successfully on installation of a new AB-Cover.

12. Run SDT – Run SDT to ensure all device features and functions operate as expected.

13. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

14. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

15. Install New Feet – Refer to Feet installation on Procedure - Installation Feet for details.

Surflink Port Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • Surflink Port (Refer to Illustrated Service Parts List)
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • M1109237 Screws qty=3 (Left I/O Bracket x C-Cover)
  • M1149393 Screws qty=4 (SL Connector x C-Cover x PCBA)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply. Remove all attached cables and drives.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.
• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
• Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.

Procedure - Removal Surflink Port

1. Remove Left I/O Bracket – Using a 3IP (Torx-Plus) driver remove the 3 screws securing the left I/O Bracket to the C-Cover. Remove the Left I/O Bracket.

   

2. Remove Surflink FPC Retainer – Using a 3IP (Torx-Plus) driver remove the 2 screws securing the Surflink FPC retainer to the PCBA. Remove the cable retainer.

   

3. Remove Surflink Port Screws – Using a 3IP (Torx-Plus) driver remove the 2 screws securing the Surflink Port to the C-Cover.

   

4. Disconnect Surflink FPCs – Using a plastic tool disconnect the Surflink FPCs from the PCBA.

   

5. Remove Surflink Port – Remove the Surflink Port from the C-Cover.

   

Procedure - Installation Surflink Port

1. Install Surflink Port – Place the Surflink Port into the C-Cover. Ensure the C-Cover posts nest into the Surflink Port slots.

   

2. Connect Surflink FPCs – Align the FPC’s connectors to the PCBA and press down.

   

3. Install new Surflink Port screws – Using a 3IP (Torx-Plus) driver install 2 new M1149393 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

4. Install Surflink FPC Retainer – Place the FPC retainer over the Surflink FPCs. Using a 3IP (Torx-Plus) driver install 2 new M1149393 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

5. Install Left I/O Bracket – Place the left I/O bracket onto the C-Cover. Using a 3IP (Torx-Plus) driver install 3 new M1109237 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

6. Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

   Important

   During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

7. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

8. Run SDT – Run SDT to ensure all device features and functions operate as expected.

9. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

10. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

11. Install Feet – Refer to Feet installation on Procedure - Installation Feet for details.

Audio Jack Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • Audio Jack (Refer to Illustrated Service Parts List)
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • M1109237 Screws qty=3 (Left I/O Bracket x C-Cover)
  • M1168360 Screws qty=2 (Audio Jack x C-Cover)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply. Remove all attached cables and drives.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.
• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
• Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.

Procedure - Removal Audio Jack

1. Remove Left I/O Bracket – Using a 3IP (Torx-Plus) driver remove the 3 screws securing the left I/O Bracket to the C-Cover. Remove the Left I/O Bracket.

   

2. Remove Audio Jack Screws – Using a 3IP (Torx-Plus) driver remove the 2 screws securing the audio jack to the C-Cover.

   

3. Disconnect Audio Jack FPC – Release the lock on the Audio Jack FPC connector. Remove the Audio Jack FPC from the PCBA connector.

   

4. Remove Audio Jack – Remove the audio jack from the C-Cover by pulling up on the side with the FPC. Carefully move the Audio Jack from side to side during removal.

   

Procedure - Installation Audio Jack

1. Install Audio Jack – Place the open end of the audio jack into the hole in the C-Cover. Carefully move the Audio Jack from side to side during installation.

   

2. Connect Audio Jack FPC – Ensure the lock is released on the Audio Jack FPC connector. Install the Audio Jack FPC into the PCBA connector. Secure the connector lock.

   

3. Install New Audio Jack Screws – Using a 3IP (Torx-Plus) driver install 2 new M1168360 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

4. Install Left I/O Bracket – Place the left I/O bracket onto the C-Cover. Using a 3IP (Torx-Plus) driver install 3 new M1109237 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

5. Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

   Important

   During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

6. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

7. Run SDT – Run SDT to ensure all device features and functions operate as expected.

8. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

9. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

10. Install Feet – Refer to Feet installation on Procedure - Installation Feet for details.

USB-C Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • USB-C (Refer to Illustrated Service Parts List)
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • M1109237 Screws qty=3 (Right I/O Bracket)
  • M1167780 Screws qty=3 (USB-C)
  • M1156309 Screws qty=4 (USB-C Connector x C-Cover)
  • M1149393 Screws qty=4 (Thermal Module x C-Cover & SL Connector)
  • M1202147 Screws qty=6 (Speakers)
  • M1184901 Screws qty=12 (MB x C-Cover)
  • M1167842 Tape qty=4 (Fan FPC Tape)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply. Remove all attached cables and drives.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.
• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
• Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.

Procedure - Removal USB-C

1. Disconnect 4 Display Cables – Use plastic tool to unlatch the connectors on the 4 display cables and carefully remove the cables from the PCBA connectors.

   

   Caution

   The nearby foams are delicate. Take care to not damage or remove them.

2. Remove Surflink FPC Retainer – Using a 3IP (Torx-Plus) driver remove the 2 screws securing the Surflink FPC retainer to the PCBA. Remove the FPC retainer.

   

3. Disconnect Surflink FPCs – Using a plastic tool disconnect the Surflink FPCs from the PCBA.

   

4. Disconnect Audio Jack FPC – Release the lock on the Audio Jack FPC connector. Remove the Audio Jack FPC from the PCBA connector.

   

5. Disconnect 4 Speaker Cables – Using a plastic tool carefully release the 4 speaker connectors from the PCBA.

   

6. Disconnect Fan FPCs – Release the locks on the left and right Fan FPC connectors. Remove the left and right Fan FPCs from the PCBA connectors.

   

7. Disconnect Trackpad FPC – Release the lock on the Trackpad FPC connector. Remove the Trackpad FPC from the PCBA connector.

   

8. Disconnect Keyset FPC – Release the lock on the Keyset FPC connector. Remove the Keyset FPC from the PCBA connector.

   

9. Disconnect Keyset Backlight FPC – Release the lock on the Keyset Backlight FPC connector. Remove the Keyset Backlight FPC from the PCBA connector.

   

10. Disconnect Wireless Pen Charger FPC – Using a plastic tool carefully release the Wireless Pen Charger from the PCBA connector.

    

11. Remove Right I/O Bracket – Using a 3IP (Torx-Plus) driver remove the 3 screws securing the Right I/O Bracket to the C-Cover. Remove the Right I/O Bracket.

    

12. Remove USB-C Screws – Using a 3IP (Torx-Plus) driver remove the 4 screws securing the USB-C connectors to the C-Cover.

    

13. Remove Fan FPC Tapes – Carefully remove the 4 black tapes securing the fan FPCs.

    

14. Remove Left and Right Speakers – Using a 3IP (Torx-Plus) driver remove the 3 screws securing the left speaker, and 3 screws securing the right speaker to the C-Cover. Remove the speakers.

    

15. Remove PCBA Screws –

    1. Using a 3IP (Torx-Plus) driver remove the 2 screws securing the thermal module to the C-Cover.

    2. Using a 3IP (Torx-Plus) driver remove the 12 screws securing the PCBA to the C-Cover.

       

16. Remove PCBA – Start by holding the SL connector cable out of the way and slightly pick up the left side of the PCBA. Rotate the PCBA up and out. Ensure the USB-C connectors separate from the C-Cover.

    

17. Remove USB-C FPC Retainer – Carefully set PCBA on ESD workbench with thermal module facing up. Using a 3IP (Torx-Plus) driver remove the 3 screws securing the USB-C FPC retainer to the PCBA. Remove the FPC retainer.

    

18. Disconnect USB-C FPCs – Using a plastic tool disconnect each USB-C FPC from the PCBA.

    

Procedure - Installation USB-C

1. Connect new USB-C FPC – Align the FPC’s connectors to the PCBA and press down.

   

2. Install USB-C FPC Retainer – Place the FPC retainer over the USB-C FPCs. Using a 3IP (Torx-Plus) driver install 3 new M1167780 screws securing the Surflink FPC retainer to the PCBA. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

3. Install PCBA – Install the right side of the PCBA down and into the C-Cover. Ensure the USB-C connectors are aligned into the C-Cover. Lower the left side of the PCBA into the C-Cover while holding the Surflink FPC out of the way.

   

   

   

   Caution

   Verify the 15 cables and FPCs aren't captured under the PCBA. The Fan and Wireless Pen Charger FPCs route over the thermal heat pipe. Ensure the thermal module slots align over the posts in the C-Cover.

4. Install PCBA Screws – Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   1. Using a 3IP (Torx-Plus) driver install 2 new M1149393 screws in the thermal module.
   2. Using a 3IP (Torx-Plus) driver install 12 new M1184901 screws in the PCBA.

   

5. Install Left and Right Speakers – Place the left and right speakers into the C-Cover. Using a 3IP (Torx-Plus) driver install 3 new M1202147 screws in the left speaker, and 3 new M1202147 screws in the right speaker. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

6. Connect 4 Speaker Cables – Align the left and right Speaker Cable connectors to the PCBA and press down. Ensure the cables don't overlap and are routed as pictured.

   

7. Install USB-C Screws – Using a 3IP (Torx-Plus) driver install 4 new M1156309 screws securing the USB-C connectors to the C-Cover. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

8. Install Right I/O Bracket – Place the Right I/O bracket onto the C-Cover. Using a 3IP (Torx-Plus) driver install 3 new M1109237 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

9. Connect Wireless Pen Charger FPC – Align the FPC’s connector to the PCBA and press down.

   

10. Connect Keyset Backlight FPC – Ensure the lock is released on the Keyset Backlight FPC connector. Install the Keyset Backlight FPC into the PCBA connector. Secure the connector lock.

    

11. Connect Keyset FPC – Ensure the lock is released on the Keyset FPC connector. Install the Keyset FPC into the PCBA connector. Secure the connector lock.

    

12. Connect Trackpad FPC – Ensure the lock is released on the Trackpad FPC connector. Install the Trackpad FPC into the PCBA connector. Secure the connector lock.

    

13. Connect Fan FPCs – Ensure the locks are released on the left and right Fan FPC connectors. Install the left and right Fan FPCs into the PCBA connectors. Secure the connector locks.

    

14. Install New Fan FPC Tapes – Refer to the picture for tape locations. Apply 2 black tapes to the left Fan FPC securing it to the left speaker. Apply 1 black tape on the right Fan FPC securing it to the right speaker. Apply 1 black tape on the right Fan FPC securing it to the C-Cover.

    

    Caution

    Don't place tapes on the silver metallic areas of the speaker housings.

15. Connect Audio Jack FPC – Ensure the lock is released on the Audio Jack FPC connector. Install the Audio Jack FPC into the PCBA connector. Secure the connector lock.

    

16. Connect Surflink FPCs – Align the FPC’s connectors to the PCBA and press down.

    

17. Install Surflink FPC Retainer – Place the FPC retainer over the Surflink FPCs. Using a 3IP (Torx-Plus) driver install 2 new M1149393 screws. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

    

18. Connect 4 Display Cables – Carefully connect the 4 display cables into the PCBA connectors. Ensure the connections are fully seated and the locking buckles are engaged.

    

    1. Ensure that the cable's route over the plastic guide along the edge of the MB.

       

    Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

    Important

    During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

19. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

20. Run SDT – Run SDT to ensure all device features and functions operate as expected.

21. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

22. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

23. Install Feet – Refer to Feet installation on Procedure - Installation Feet for details.

C-Cover Keyboard Assembly Process

Preliminary Requirements

Required Tools and Components

• Tools:
  • Plastic tweezers / spudger
  • Plastic card tool example iFixit Plastic Card
  • Anti-static wrist strap (1 MOhm resistance)
  • Isopropyl Alcohol Dispenser Bottle (use only 70% IPA)
  • Citrus IPA cleaner (example Goo Gone)
  • Cleaning swabs
  • Metric plastic thickness gauges
  • Non-Metalic ruler
  • 3IP (Torx-Plus) driver
  • 6IP (Torx-Plus) driver
  • USB Thumb drive with SDT
  • Surface Power Supply
  • Soft ESD-safe mat
  • Microfiber cloth
• Components:
  • C-cover Keyboard Assembly (Refer to Illustrated Service Parts List)
  • M1167779 Screws qty=7 (under feet)
  • M1179289 Screws qty=2 (under cosmetic plate)
  • M1167371 Screws qty=2 (rSSD)
  • M1109237 Screws qty=6 (Left & Right I/O Bracket)
  • M1167780 Screws qty=3 (USB-C)
  • M1156309 Screws qty=4 (USB-C Connector x C-Cover)
  • M1149393 Screws qty=6 (Thermal Module & SL Connector x C-Cover)
  • M1202147 Screws qty=10 (Speakers& Tweeters)
  • M1149390 Screws qty=4 (Cable tensioners x C-Cover)
  • M1150078 Screws qty=8 (Hinge x C-Cover)
  • M1184901 Screws qty=12 (MB x C-Cover)
  • M1167842 Tape qty=4 (Fan FPC Tape)
  • M1168360 Screws qty=2 (Audio Jack)
  • M1007493 Screws qty=2 (Fans)
  • Feet (Refer to Illustrated Service Parts List)
  • Cosmetic Plate (Refer to Illustrated Service Parts List)

Prerequisite Steps:

• Power off device – Ensure device is powered off and disconnected from a power supply. Remove all attached cables and drives.
• General Safety – Check to make sure that general guidelines and ESD compliance steps are followed before opening the device. Refer to Prior to Device Disassembly section for details.
• Position device – Place device onto a clean surface free of debris with the bottom facing up.
• Remove Feet – Refer to Feet removal on Procedure - Removal Feet for details.
• Remove Cosmetic Plate – Refer to Cosmetic Plate removal on Procedure - Removal Cosmetic Plate for details.
• Remove D-Bucket – Refer to D-Bucket + Battery removal on Procedure - Removal D-Bucket + Battery for details.
• Remove AB-Cover – Refer to AB-Cover removal on Procedure - Removal AB-Cover for details.

• Remove Surflink Port – Refer to Surflink Port removal on Procedure - Removal Surflink Port for details.
• Remove Audio Jack – Refer to Audio Jack removal on Procedure - Removal Audio Jack for details.

Procedure - Removal C-Cover Keyboard Assembly

1. Remove USB-C – Refer to USB-C removal on Procedure - Removal USB-C for details.

   Important

   The USB-C connections on the PCBA can remain connected unless they are in need of replacement.

2. Remove Fans – Using a 3IP screwdriver remove the 1 screw from the left and right fans. Remove the left and right fans. Remove 4 foam grommets for reuse.

   

   

3. Remove Tweeters – Use 3IP screwdriver to remove the screws from the left and right tweeters. Remove the tweeters.

   

Procedure - Installation C-Cover Keyboard Assembly

1. Install Tweeters – Install the previously removed right and left tweeters onto the new C-Cover. Using 3IP install 2 new M1202147 screws in each tweeter. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

2. Install Fans – Install 4 foam grommets on the new C-Cover. Install the previously removed left and right fans onto the C-Cover. Using a 3IP screwdriver install 1 new M1007493 screw in each fan. Turn all screws until snug and seated, and then turn another 45 degrees (1/8 turn) or until fully fastened.

   

   

3. Install USB-C – Refer to USB-C installation on Procedure - Installation USB-C for details.

4. Install Audio Jack – Refer to Audio Jack installation on Procedure - Installation Audio Jack for details.

5. Install Surflink Port – Refer to Surflink Port installation on Procedure - Installation Surflink Port for details.

6. Install AB-Cover – Refer to AB-Cover installation on Procedure - Installation AB Cover for details.

7. Battery Installation – Follow steps for D-Bucket reassembly on Procedure - Installation D-Bucket + Battery.

   Important

   During this installation only install rSSD and D-Bucket. Don't install D-Bucket screws and Cosmetic Plate.

8. Power On Device – Carefully place device top side up. Connect device to power supply, open display, and power on.

9. Run SDT – Run SDT to ensure all device features and functions operate as expected.

10. Install New D-Bucket Screws – Install new D-Bucket screws as detailed on Procedure - Installation D-Bucket + Battery.

11. Install New Cosmetic Plate – If no further repairs are required install the Cosmetic Plate as detailed on Procedure - Installation Cosmetic Plate.

12. Install Feet – Refer to Feet installation on Procedure - Installation Feet for details.