Summary

  • 3 minutes

In this module, you created and configured a Store Operations Agent using Microsoft Copilot Studio. You took on the role of Reed Smith to add knowledge sources, including a file with information on the Fabrikam Returns Policy for customers and the Fabrikam website. You then tested and published the agent. Next, you set up a team in Microsoft Teams, added Monica Rodriguez as a member, and integrated the agent into Teams using the Teams policy as the Teams Administrator.