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Can't delete a resource

This article helps you resolve problems with deleting a Confluent Cloud resource in Azure, including permission problems and retention policy restrictions.

Prerequisites

  • Access to the Azure portal and the subscription containing the Confluent Cloud resource.
  • Permissions to view role assignments.

Symptoms

  • You can't delete a Confluent Cloud resource in the Azure portal.
  • The delete action is unavailable or fails with a permissions error.

Cause

  • You must have permission to take Microsoft.Confluent/*/Delete actions on the resource.
  • If you have the correct permissions but still can't delete the resource, the problem might be related to the Confluent retention policy.

Solution 1: Verify or obtain delete permissions

  1. In the Azure portal, go to the resource and select Access control (IAM).
  2. View your role assignments. Confirm that you have a role that allows Microsoft.Confluent/*/Delete actions. For information about viewing permissions, see List Azure role assignments by using the Azure portal.
  3. If you don't have the correct permissions, contact your Azure subscription admin to assign the necessary role.

Solution 2: Escalate to Confluent support for retention policy problems

If you have the correct permissions but still can't delete the resource, contact Confluent support. This problem might be related to the Confluent retention policy. Confluent support can delete the organization and email address for you.

Resources

Contact us for help

If you have questions, you can ask Azure community support. You can also submit product feedback to Azure feedback community.

Third-party contact disclaimer

Microsoft provides third-party contact information to help you find additional information about this topic. This contact information may change without notice. Microsoft does not guarantee the accuracy of third-party contact information.

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