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Windows protected print mode FAQ

Q: Can I turn off Windows protected print mode once I turn it on?

A: For more information on how to disable Windows protected print mode, see How to disable Windows protected print mode.

Q: Will I lose custom driver features after turning on Windows protected print mode??

A: Your printer manufacturer will still be able to provide custom features via Print Support Apps (PSAs).

Q: What happens to non-compatible printers when Windows protected print mode is enabled?

A: Non-compatible printers are uninstalled and will be not able to be reinstalled while Windows protected print mode is enabled. Compatible printers will be able to be reinstalled.

Q: Will my non-compatible printers be reinstalled when I disable Windows protected print mode?

A: If you disable Windows protected print mode, you'll have to manually reinstall any noncompatible printers.

Q: Will Windows protected print mode ever be enabled by default?

A: Windows protected print mode will be enabled by default at a future date.

Q: I enabled Windows protected print mode and now I can't see my scanner.

A: Not all scanners are compatible with Windows protected print mode. To see if a scanner is compatible with Windows protected print mode, see Mopria certified products.  

Q: My printer is Mopria certified, why did it get removed when I enabled Windows protected print mode?

A: Some Mopria certified printers are default installed using third-party drivers. If so, that printer is removed when Windows protected print mode is enabled but you'll be able to reinstall the printer.

Q: What if I want to use a device that is unavailable in Windows protected print mode?

A: For more information on how to disable Windows protected print mode, see How to disable Windows protected print mode.

Q: Will Mopria certified printers work on my ARM PC?

A: Yes, Mopria certified printers work regardless of your PC's architecture  

For more information, see What happens when I enable Windows protected print mode?

Article Description
Discover the Modern print platform Provides an overview of the modern print platform, and its security, compatibility, and reliability benefits over legacy printer drivers.
Windows protected print mode Provides an overview of Windows protected print mode, its benefits, and how to use it.