how to fix my output device sound my laptop

To fix the issue with your laptop's internal output device (speakers) not producing sound, you can try the following troubleshooting steps:

1. Check Volume Settings: Ensure that the volume is turned up and not muted. You can adjust this from the taskbar or the settings menu.
2. Set Default Playback Device: Right-click on the sound icon in the taskbar, select "Playback devices," and ensure that your internal speakers are set as the default device. If they are not, right-click on them and select "Set as Default."
3. Update Audio Drivers: Outdated or corrupted audio drivers can cause sound issues. Go to Device Manager, find your audio device under "Sound, video and game controllers," right-click it, and select "Update driver."
4. Run the Audio Troubleshooter: Windows has a built-in troubleshooter that can help identify and fix sound problems. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Playing Audio and run the troubleshooter.
5. Check for Windows Updates: Sometimes, installing the latest Windows updates can resolve sound issues. Go to Settings > Update & Security > Windows Update and check for updates.
6. Restart Your Laptop: A simple restart can sometimes resolve temporary issues with hardware.

If none of these steps work, there may be a hardware issue with your laptop's speakers that requires professional assistance.

Dear Dulvin Hesara, 

Thank you for your question and for sharing the details into Microsoft Q&A Forum. 

I understand that your laptop’s internal speakers are not producing any sound, while Bluetooth audio works normally. I know how frustrating this can be, and I’m here to help. Please try the steps below: 

1. Select the correct output device 

• Right‑click the speaker icon on your taskbar. 
• Select Open Sound settings. 
• Under Output, choose Speakers (Realtek / High Definition Audio). 
• Set it as the default device. 
• Click Test and see if you can hear the sound. 

2. Run the built‑in audio troubleshooter 

• Open Settings > System > Troubleshoot. 
• Select Other troubleshooters. 
• Find Playing Audio > click Run. 
• Follow the on‑screen recommendations to automatically fix sound issues. 

3. Update or reinstall the audio driver 

• Press Windows + X and choose Device Manager. 
• Expand Sound, video and game controllers. 
• Right‑click your audio device (Realtek / High Definition Audio / Intel). 
• Choose Update driver. 
• If the issue persists, select Uninstall device > restart your laptop. 
  Windows will reinstall the driver automatically after reboot. 

4. If you recently used Bluetooth audio 

• Disconnect all Bluetooth devices. 
• Restart your laptop. 
• Try playing audio again through the internal speakers. 

I hope these steps help you restore the sound on your internal laptop speakers successfully. Wishing you a seamless experience ahead! 

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